Allen-Bradley 2711-B5A5 PanelView – Ready to Ship / Pick Up

Name: Allen-Bradley 2711-B5A5 PanelView
Brand: Allen-Bradley
SKU: 2711-B5A5
Price: 1399.99 USD
Availability: InStock

In stock: 2711-B5A5 PanelView 550 Monochrome keypad/touch terminal with RS-232 (DH-485 protocol) communication, AC powered. NJT Automation has 1 unit available in Milwaukee, WI, ready to ship or available for local pickup. Includes a one-year full-function warranty.

Allen-Bradley 2711-B5A5 PanelView 550 Monochrome keypad/touch terminal, 5.5-in. Keypad + Touch, 264V AC – front view

$1,399.99USD

Request Repair QuoteEstimated $1,440.00

Part Number	2711-B5A5
Description	PanelView 550 Monochrome keypad/touch terminal, 5.5-in. Keypad + Touch, 264V AC. In stock in refurbished condition.
Shipping	Ships today UPS Ground included \| Next-Day Air and Worldwide Shipping available at checkout
Pickup	Free local pickup at 2122 N Prospect Ave. Call ahead at (414) 331-5954.
Warranty	1-year full-function warranty provided by NJT Automation. Warranty details Included 1 year, full-function 2 years +15% of product price ($210.00) 3 years +25% of product price ($350.00) View full warranty policy
Returns	90-day free returns. View return policy
Exchange	Send us your defective 2711-B5A5 after your purchase for a 10% core credit ($140). We also purchase old or damaged parts outright.

Replacement Options for 2711-B5A5

In stock and ready to ship today

Allen-Bradley 2711-B5A5 Refurbished - Buy 2711-B5A5 replacement | NJT Automation

Allen-Bradley 2711-B5A5 Refurbished - alternate view

Allen Bradley 2711-B5A5 Ser H PanelView 550 Keypad/Touch HMI 120VAC 5.5 inch

$1,399.99 USDIn-stock match

Condition: Refurbished

1 in stock

View Product

Availability

Similar Match Available

A similar unit is in stock and ready to ship once you confirm the condition you need.

Variants

Part NumberConditionSeriesQtyPrice

2711-B5A5$1,399.99

Refurbished · 1 in stock

2711-B5A5Refurbished—1$1,399.99 USD

Repairs

2711-B5A5 Mail-In Repair Service

Estimated: $1,440.00

Part Number Decoder

PanelView 550 Monochrome keypad/touch terminal

2711B5A5

PanelView 550 Monochrome keypad/touch terminal with RS-232 (DH-485 protocol) communication, AC powered.

2711: BulletinPanelView Standard: Allen-Bradley's legacy operator terminal family (PanelView 300, 550, 600, 900, 1000 and 1400), programmed with PanelBuilder32.
B: Operator inputKeypad and touch screen combined.
5: Model / sizePanelView 550: 5.5-in. display.
A: Display typeMonochrome LCD.
5: CommunicationRS-232 (DH-485 protocol) communication port: no separate RS-232 printer port (applications load over the network port).
none: PowerNo L-suffix: 85…264V AC power input.
✓: Catalog listingListed in the PanelView Standard selection guide under PanelView 550 Monochrome terminals as 2711-B5A5.

Decoded from the Rockwell Automation catalog-number structure. Series and firmware revision are printed on the product label, not encoded here.

Physical Data

Weight and DimensionsWeight2.65 lb (1.20 kg)H × W × D6.6 × 10.5 × 4.2 in. (167 × 266 × 106 mm)

Weight	1.20 kg (2.65 lb) Typical unit weight
Dimensions (H × W × D)	167 × 266 × 106 mm (6.6 × 10.5 × 4.2 in.) PanelView 550 keypad / keypad + touch terminal
Shipping Weight	2.40 kg (5.28 lb) Estimated: unit weight plus box and packing material; bills as 6 lb
Shipping Box (L × W × H)	18 × 14 × 12 in. (457 × 356 × 305 mm) Smallest standard box fitting the product with 3 in. cushioning per side

Product weight and dimensions are typical manufacturer-published values and may differ by series or option. Shipping box and weight are estimates for freight planning; the packed unit may ship in a different box.

Datasheet

Datasheet available for download

Generated from product specifications; not an official Allen-Bradley datasheet. For an official datasheet, contact Allen-Bradley or an authorized distributor.

Similar Part Numbers

2711-B5A15 Communication: ControlNet communication port
2711-K5A1 Operator input: Keypad; Communication: Remote I/O communication port
2711-K5A2 Operator input: Keypad; Communication: DH-485 communication port
2711-K5A3 Operator input: Keypad; Communication: DH-485 communication port
2711-K5A9 Operator input: Keypad; Communication: RS-232 (DH-485 protocol) communication

Allen Bradley Information

Lifecycle: Discontinued. Verify current status with the manufacturer.

Alternate Part Numbers

2711B5A5

Can the 2711-B5A5 be repaired?

Yes. NJT Automation offers mail-in repair for the 2711-B5A5, including diagnostic evaluation, component-level repair, and functional testing.

NJT Managed Repair

One vendor. One warranty. NJT manages the entire process.

1-year full-function NJT warranty, with 2- and 3-year options available
Rush service available for production-critical repairs
No evaluation or diagnostic charges
No repair, no charge
"Unrepairable" is not an option
Pre-paid UPS shipping label provided for sending your unit in
$650 minimum repair charge, shipping included both ways

Get an NJT Repair Quote

Looking for another option? For lower-cost repairs or if you prefer to work directly with an independent repair specialist, compare bids through RepairMode. RepairMode providers operate independently and set their own pricing and warranty terms.

Find an HMI repair specialiston RepairMode.com ↗

Common 2711-B5A5 failures

Failure patterns we regularly see on PanelView 550 Monochrome keypad/touch terminal hardware like the 2711-B5A5:

Backlight failure: dim or dark display with the terminal still running (CCFL inverter on color models)
Faded or low-contrast LCD on monochrome models
Communication port failure: DH+, DH-485, RIO, DeviceNet, ControlNet or RS-232 driver damaged
Application or configuration lost after a power event (flash / battery-backed memory)
Power supply section failure (AC input or 24V DC): no power LED

Repair or replace?

ReplaceReplace the 2711-B5A5 if the logic board is dead and you have the application file to load onto another PanelView 550 Monochrome keypad/touch terminal. The swap is a download and a firmware match. Stick with the exact 2711-B5A5. The suffix sets the 5.5-in. keypad + touch display and 264V AC rating, so a near match is a different unit. The 2711-B5A5 is on our shelf now and ships the same day for orders placed before 5:00 PM Central.

RepairWorn or unresponsive keypad membranes, dim backlights and failed power inputs are the usual faults on the 2711-B5A5, and all are economical repairs that keep the original application in place. Most 2711-B5A5 units reach our bench with one of two symptoms: “Membrane keypad wear” or “Backlight failure”. Already swapped it out? Repairing the failed 2711-B5A5 turns it into a tested spare on the shelf for the next failure. The 2711-B5A5 repair is estimated $1,440.00, function-tested before return and covered by a 1-year warranty.

Request a Repair Quote

Text photos of the faulty unit and the symptoms to (414) 331-5954.

Start Your Repair Today

All product photos were taken by NJT Automation. Test videos originated from either NJT Automation internally or from repair technicians within our network.

Still have questions?

Find answers to shipping, warranties, repairs, and more.

Frequently Asked Questions

What is the 2711-B5A5?

The Allen-Bradley 2711-B5A5 is a PanelView 550 Monochrome keypad/touch terminal with RS-232 (DH-485 protocol) communication, AC powered.

What condition is the 2711-B5A5 in?

NJT Automation currently has 1 unit of the 2711-B5A5 in stock in refurbished condition. Each listing states its own condition and series. Professionally refurbished and tested to full functional spec. Worn components are replaced and the unit is fully verified under load before shipping.

When does this part ship?

NJT Automation has 1 unit of the 2711-B5A5 PanelView 550 Monochrome keypad/touch terminal on the shelf in Milwaukee, WI, priced from $1,399.99. Orders placed before 5:00 PM Central on business days ship the same day; orders placed after the cutoff ship the next business day.

Can you ship this next-day air?

Yes. UPS Next Day Air is available at checkout for the 2711-B5A5 PanelView 550 Monochrome keypad/touch terminal. Place your order before 5:00 PM Central on a business day and your in-stock item ships the same day for next-business-day delivery.

Can I pick this item up locally?

Yes. Free local pickup is available for the 1 in-stock 2711-B5A5 unit at NJT Automation, 2122 N Prospect Ave, Milwaukee, WI, during business hours. Contact us to arrange a pickup time.

What power input does the 2711-B5A5 require?

No L-suffix: 85…264V AC power input.

Is the 2711-B5A5 a touch screen or keypad terminal?

Keypad and touch screen combined.