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Allen-Bradley 2711-K5A3 PanelView 5.5-in. Keypad, 264V AC

Allen-Bradley 2711-K5A3 PanelView 550 Monochrome keypad terminal with DH-485 communication and RS-232 printer port, AC powered. NJT Automation offers mail-in repair for the 2711-K5A3 with a 1-year warranty; replacement pricing is available on request.

Mail-in repair available now. Returned with a 1-year warranty. Replacement pricing on request.

Request Replacement QuoteRequest Repair QuoteEstimated $1,440.00
Part Number2711-K5A3
Price
On Request
Previously sold for $1,499.99 USDAvailability and condition determine final quote.
DescriptionPanelView 550 Monochrome keypad terminal, 5.5-in. Keypad, 264V AC.
Shipping
UPS Ground included | Next-Day Air and Worldwide Shipping available at checkout
Warranty
1-year full-function warranty provided by NJT Automation.
Warranty details
Included
1 year, full-function
2 years
+15% of product price ($225.00)
3 years
+25% of product price ($375.00)
View full warranty policy
Returns
90-day free returns. View return policy
Exchange

Send us your defective 2711-K5A3 after your purchase for a 10% core credit. We also purchase old or damaged parts outright.

Availability
Sourced on request

We do not have a 2711-K5A3 on the shelf right now. We can source one through our supplier network; request a quote and we confirm availability, price and lead time before you commit.

Sourcing

Sourced through our Level 1 network of vetted US suppliers. Each unit is checked before it ships and carries the same NJT warranty and return policy as our own stock. Quotes within one hour during business hours; typical delivery 3–5 business days, next-day air available. Sourced parts are not available for local pickup.

Request QuoteHow Level 1 sourcing works
Repairs

2711-K5A3 Mail-In Repair Service

Estimated: $1,440.00

Part Number Decoder

PanelView 550 Monochrome keypad terminal
2711K5A3
2711
BulletinPanelView Standard: Allen-Bradley's legacy operator terminal family (PanelView 300, 550, 600, 900, 1000 and 1400), programmed with PanelBuilder32.
K
Operator inputKeypad: function keys and numeric keypad, no touch screen.
5
Model / sizePanelView 550: 5.5-in. display.
A
Display typeMonochrome LCD.
3
CommunicationDH-485 communication port, plus an RS-232 port for printing and application upload/download.
none
PowerNo L-suffix: 85…264V AC power input.
✓
Catalog listingListed in the PanelView Standard selection guide under PanelView 550 Monochrome terminals as 2711-K5A3.
Decoded from the Rockwell Automation catalog-number structure. Series and firmware revision are printed on the product label, not encoded here.

Series & Revisions

The catalog suffix, not the series, sets input type, communication port and power; series tracked firmware revisions.

Series notes: Same cutout and connector across series. A later series runs the existing PanelBuilder32 application; an earlier one may need it re-saved for its firmware.

Intended Use

Intended for legacy machine operator interface (HMI) applications. PanelView Standard terminals are the operator screens on the installed base of SLC 500, PLC-5 and MicroLogix machines, communicating over DH-485, DH+, Remote I/O, DeviceNet, ControlNet or RS-232 and running PanelBuilder32 applications.

Migration Path

Rockwell Automation has discontinued PanelView Standard terminals. Published successor for the PanelView Standard: PanelView Plus 7 Standard 2711P-T6C21D8S (6.5-in.).

  • FactoryTalk View ME imports the PanelBuilder32 application (.pba) directly; screens, tags and alarms come across and the tag addresses are re-pointed at the controller.
  • PanelView Plus 7 communicates over EtherNet/IP. Terminals on DH-485, DH+ or Remote I/O need a 1756-DHRIO / 1761-NET-ENI style bridge or a controller that is already on Ethernet.
  • Cutouts differ. Rockwell's 2711P-RAK adapter plate kits cover several PanelView Standard openings; otherwise plan a new cutout. Plus 7 Standard is 24V DC, so AC-powered PanelViews add a 24V DC supply.

A like-for-like replacement or a repair keeps the existing program, wiring and panel layout; a migration is a project. Both are listed on this page so the choice can be made on lead time and budget.

Physical Data

Weight and DimensionsWeight2.65 lb (1.20 kg)H × W × D6.6 × 10.5 × 4.2 in. (167 × 266 × 106 mm)
Weight1.20 kg (2.65 lb)
Typical unit weight
Dimensions (H × W × D)167 × 266 × 106 mm (6.6 × 10.5 × 4.2 in.)
PanelView 550 keypad / keypad + touch terminal
Shipping Weight2.40 kg (5.28 lb)
Estimated: unit weight plus box and packing material; bills as 6 lb
Shipping Box (L × W × H)18 × 14 × 12 in. (457 × 356 × 305 mm)
Smallest standard box fitting the product with 3 in. cushioning per side
Product weight and dimensions are typical manufacturer-published values and may differ by series or option. Shipping box and weight are estimates for freight planning; the packed unit may ship in a different box.

Similar Part Numbers

  • 2711-K9A3 Model / size: PanelView 900
  • 2711-K5A1 Communication: Remote I/O communication port
  • 2711-K5A2 Communication: DH-485 communication port
  • 2711-K5A9 Communication: RS-232 (DH-485 protocol) communication port
  • 2711-B5A15 Operator input: Keypad and touch screen combined; Communication: ControlNet communication port
CategoryPanelView
Part Number2711-K5A3
ManufacturerAllen-Bradley

Previously sold 2711-K5A3

1 sold

NJT Automation has supplied and shipped one 2711-K5A3 PanelView 550 Monochrome keypad terminal in 2024; request a quote and we will source another from our supplier network.

Sold
1 in 2024
Allen-Bradley 2711-K5A3 Unused surplus (open box) - previously sold by NJT AutomationSold

Allen Bradley 2711-K5A3 / 2711K5A3 Ser H PanelView 500 100-240VAC 50/60Hz 36VA

$1,499.99 USD

Unused surplus (open box)

Request Quote

Can the 2711-K5A3 be repaired?

Yes. NJT Automation repairs the 2711-K5A3 by mail-in: diagnostic evaluation, component-level repair and a functional test, backed by a 1-year full-function warranty.

NJT managed repair. No evaluation fee; no repair, no charge. Prepaid UPS label both ways, $650 minimum, rush available. 1-year full-function warranty included, 2- and 3-year options.

Get a repair quoteor text photos and symptoms to (414) 331-5954

Compare quotes from independent repair technicians. Post your repair on RepairMode to receive competitive bids from experienced technicians. Each technician sets their own pricing and warranty.

Find an HMI repair specialiston RepairMode.com ↗

Common failures

Failure patterns we regularly see on PanelView 550 Monochrome keypad terminal hardware like the 2711-K5A3:

  • Cracked bezel or compressed gasket letting washdown reach the boards
  • Keypad overlay cracked, peeling or with legends worn off the high-use keys
  • Backlight dim or dark with the terminal still running
  • No power LED: failed electrolytic capacitors or rectifier on the AC power supply board, or a dead 24V DC input stage
  • Application lost or terminal restarts in configuration mode after a power event: flash memory fault

Photos by NJT Automation; test videos from NJT or network repair technicians.

Still have questions?

Find answers to shipping, warranties, repairs, and more.

The Allen-Bradley 2711-K5A3 is a PanelView 550 Monochrome keypad terminal with DH-485 communication and RS-232 printer port, AC powered.
The 2711-K5A3 may be available on request in Unused surplus / Refurbished / Used condition. We can quote this part in unused surplus, refurbished, or used condition depending on availability and your preference. Specify your requirement in the RFQ.
The 2711-K5A3 is sourced on request. Request a quote and we'll confirm availability and lead time, typically a few business days.
No L-suffix: 85…264V AC power input.
Keypad: function keys and numeric keypad, no touch screen.
Disclaimer

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NJT Automation is an independent supplier of surplus, refurbished, and pre-owned industrial automation equipment. Unless expressly stated otherwise, NJT Automation is not an authorized distributor, dealer, representative, or affiliate of the original equipment manufacturer (OEM) for any products offered on this website.

Product Condition & Warranty

Products sold by NJT Automation may be surplus inventory, discontinued models, older series, or units with earlier manufacturing date codes than those currently available from the OEM or its authorized distribution network. As NJT Automation is not an authorized distributor, manufacturer warranties, support programs, and other OEM services may not apply. Any warranty provided is solely that of NJT Automation, where applicable.

Firmware & Software Licensing

Certain programmable logic controllers (PLCs), drives, HMIs, and other electronic products may require firmware to operate. While some products may include firmware, NJT Automation makes no representations or warranties regarding whether firmware is installed, the firmware version or revision level, its compatibility with your application, or its licensing status.

NJT Automation does not provide, obtain, transfer, or license firmware on behalf of customers. We make no representation regarding your ability or legal right to obtain, download, install, or use firmware from the OEM, its authorized distributors, or any other source. It is the customer's sole responsibility to ensure compliance with all applicable End User License Agreements (EULAs), software licenses, intellectual property rights, and other terms governing the acquisition, installation, and use of firmware.