Allen-Bradley 2711-B5A2 PanelView – Repair Service Available

Allen-Bradley 2711-B5A2 PanelView 550 Monochrome keypad/touch terminal with DH-485 communication, AC powered. NJT Automation offers mail-in repair for the 2711-B5A2 with a 1-year warranty; replacement pricing is available on request.

Mail-in repair available now. Returned with a 1-year warranty. Replacement pricing on request.

Allen-Bradley 2711-B5A2 PanelView 550 Monochrome keypad/touch terminal, 5.5-in. Keypad + Touch, 264V AC – front view

Allen-Bradley 2711-B5A2 PanelView 550 Monochrome keypad/touch terminal, 5.5-in. Keypad + Touch, 264V AC – front view

Request Replacement Quote Request Repair QuoteEstimated $1,440.00

Part Number	2711-B5A2
Price	On Request Previously sold for $1,249.99 - $1,999.99 USDAvailability and condition determine final quote.
Description	PanelView 550 Monochrome keypad/touch terminal, 5.5-in. Keypad + Touch, 264V AC.
Shipping	UPS Ground included \| Next-Day Air and Worldwide Shipping available at checkout
Warranty	1-year full-function warranty provided by NJT Automation. Warranty details Included 1 year, full-function 2 years +15% of product price ($243.75) 3 years +25% of product price ($406.25) View full warranty policy
Returns	90-day free returns. View return policy
Exchange	Send us your defective 2711-B5A2 after your purchase for a 10% core credit. We also purchase old or damaged parts outright.

Availability

Available Level 1

This part is available through our Level 1 supplier network. Request a quote to confirm quantity, price, and next-day shipping options.

Inventory Level 1 RFQ

Level 1 parts come from vetted US suppliers we have worked with for years. Each unit is checked before it ships, so counterfeits, repackaged items sold as new, and worn-out equipment do not reach you. Every part carries the same NJT warranty and return policy as our own stock.

Request Quote Learn more about Inventory Levels

Repairs

2711-B5A2 Mail-In Repair Service

Estimated: $1,440.00

How the Process Works:

Submit Your RFQ: Complete the request-for-quote (RFQ) form with your exact requirements.
Receive a Quote: We respond ASAP - within 1 hour during business hours.
Approve and Pay: Agree to the quoted price, and we will issue an invoice payable via credit card or your preferred method.
Direct Shipping: Our normal shipping time is 3-5 business days, during which we thoroughly inspect and certify items to meet our high standards. If you request next-day air delivery, the item will be sent directly to you and arrive the following business day. Please note: These items are NOT available for local pickup at NJT Automation's location.

What We Offer

We source genuine parts from trusted U.S. channels and stand behind what we sell.

Our network has millions of parts ready to be delivered now.
Complete Transparency: Clear information on item availability.
Well-vetted components from trusted suppliers sourced from the USA.
Technical Support: Assistance, troubleshooting and hardware repairs.
Minimal Markup: The best sourcing service at a minimal cost.
Quick Delivery: Fast access to the parts you need to get your machines back up and running.
Dropship available • No branding on packaging

Part Number Decoder

PanelView 550 Monochrome keypad/touch terminal

2711B5A2

PanelView 550 Monochrome keypad/touch terminal with DH-485 communication, AC powered.

2711: BulletinPanelView Standard: Allen-Bradley's legacy operator terminal family (PanelView 300, 550, 600, 900, 1000 and 1400), programmed with PanelBuilder32.
B: Operator inputKeypad and touch screen combined.
5: Model / sizePanelView 550: 5.5-in. display.
A: Display typeMonochrome LCD.
2: CommunicationDH-485 communication port: no separate RS-232 printer port (applications load over the network port).
none: PowerNo L-suffix: 85…264V AC power input.
✓: Catalog listingListed in the PanelView Standard selection guide under PanelView 550 Monochrome terminals as 2711-B5A2.

Decoded from the Rockwell Automation catalog-number structure. Series and firmware revision are printed on the product label, not encoded here.

Physical Data

Weight and DimensionsWeight2.65 lb (1.20 kg)H × W × D6.6 × 10.5 × 4.2 in. (167 × 266 × 106 mm)

Weight	1.20 kg (2.65 lb) Typical unit weight
Dimensions (H × W × D)	167 × 266 × 106 mm (6.6 × 10.5 × 4.2 in.) PanelView 550 keypad / keypad + touch terminal
Shipping Weight	2.40 kg (5.28 lb) Estimated: unit weight plus box and packing material; bills as 6 lb
Shipping Box (L × W × H)	18 × 14 × 12 in. (457 × 356 × 305 mm) Smallest standard box fitting the product with 3 in. cushioning per side

Product weight and dimensions are typical manufacturer-published values and may differ by series or option. Shipping box and weight are estimates for freight planning; the packed unit may ship in a different box.

Datasheet

Datasheet available for download

Generated from product specifications; not an official Allen-Bradley datasheet. For an official datasheet, contact Allen-Bradley or an authorized distributor.

Similar Part Numbers

2711-K5A2 Operator input: Keypad
2711-B5A15 Communication: ControlNet communication port
2711-B5A5 Communication: RS-232 (DH-485 protocol) communication port
2711-K5A1 Operator input: Keypad; Communication: Remote I/O communication port
2711-K5A3 Operator input: Keypad; Communication: DH-485 communication port

Alternate Part Numbers

2711B5A2

Category

Part Number

2711-B5A2

Manufacturer

Allen-Bradley

Previously sold 2711-B5A2

2 sold

NJT Automation has supplied and shipped 2 2711-B5A2 PanelView 550 Monochrome keypad/touch terminals since 2024; request a quote and we will source another from our supplier network.

Sold: 2 since 2024
Price range: $1,250 – $2,000

2711-B5A2 PanelView 550 Monochrome keypad/touch terminals have sold for $1,250 – $2,000.

Allen-Bradley 2711-B5A2 Used - previously sold by NJT Automation

Allen-Bradley 2711-B5A2 / 2711B5A2 Ser F PanelView 550 Operator Interface Panel

$1,999.99 USD

Used

Allen-Bradley 2711-B5A2 Refurbished - previously sold by NJT Automation

Allen Bradley 2711-B5A2 /H Rev D FRN 4.46 PanelView 550 Keypad Touch Display

$1,249.99 USD

Refurbished

Can the 2711-B5A2 be repaired?

Yes. NJT Automation offers mail-in repair for the 2711-B5A2, including diagnostic evaluation, component-level repair, and functional testing.

NJT Managed Repair

One vendor. One warranty. NJT manages the entire process.

1-year full-function NJT warranty, with 2- and 3-year options available
Rush service available for production-critical repairs
No evaluation or diagnostic charges
No repair, no charge
"Unrepairable" is not an option
Pre-paid UPS shipping label provided for sending your unit in
$650 minimum repair charge, shipping included both ways

Get an NJT Repair Quote

Looking for another option? For lower-cost repairs or if you prefer to work directly with an independent repair specialist, compare bids through RepairMode. RepairMode providers operate independently and set their own pricing and warranty terms.

Find an HMI repair specialiston RepairMode.com ↗

Common 2711-B5A2 failures

Failure patterns we regularly see on PanelView 550 Monochrome keypad/touch terminal hardware like the 2711-B5A2:

Application or configuration lost after a power event (flash / battery-backed memory)
Power supply section failure (AC input or 24V DC): no power LED
Membrane keypad wear: function keys or numeric keys not responding
Backlight failure: dim or dark display with the terminal still running (CCFL inverter on color models)
Faded or low-contrast LCD on monochrome models

Repair or replace?

ReplaceReplace the 2711-B5A2 if the logic board is dead and you have the application file to load onto another PanelView 550 Monochrome keypad/touch terminal. The swap is a download and a firmware match. Order the exact 2711-B5A2. The catalog number sets the 5.5-in. keypad + touch display and 264V AC rating, and a different suffix changes one of them. A replacement 2711-B5A2 is sourced on request, so compare its lead time with a repair before deciding.

RepairWorn or unresponsive keypad membranes, dim backlights and failed power inputs are the usual faults on the 2711-B5A2, and all are economical repairs that keep the original application in place. The two 2711-B5A2 symptoms we see most often are “Membrane keypad wear” and “Backlight failure”. If a replacement is already installed, repairing the failed 2711-B5A2 gives you a tested spare on the shelf for the next failure. The 2711-B5A2 repair is estimated $1,440.00, function-tested before return and covered by a 1-year warranty.

Functional test video

Bench test from a completed 2711-B5A2 repair.

RepairMode test video for 2711-B5A2

Request a Repair Quote

Text photos of the faulty unit and the symptoms to (414) 331-5954.

Start Your Repair Today

Related services:PanelView Repair HMI Repair All Repair Services

All product photos were taken by NJT Automation. Test videos originated from either NJT Automation internally or from repair technicians within our network.

Still have questions?

Find answers to shipping, warranties, repairs, and more.

Frequently Asked Questions

What is the 2711-B5A2?

The Allen-Bradley 2711-B5A2 is a PanelView 550 Monochrome keypad/touch terminal with DH-485 communication, AC powered.

What condition is the 2711-B5A2 in?

The 2711-B5A2 is available in Unused surplus / Refurbished / Used condition. We can quote this part in unused surplus, refurbished, or used condition depending on availability and your preference. Specify your requirement in the RFQ.

How much does the 2711-B5A2 cost?

At NJT Automation, 2 2711-B5A2 PanelView 550 Monochrome keypad/touch terminals have sold since 2024 for $1,250 – $2,000. None are in stock at the moment; request a quote for current pricing, or have your PanelView 550 Monochrome keypad/touch terminal repaired for an estimated $1,440.

When does this part ship?

This 2711-B5A2 is sourced on request, so sourcing and quote timelines apply. Request a quote and we'll confirm availability and lead time. Many parts can be sourced within a few business days through our Level 1 supplier network.

Can you ship this next-day air?

Yes. UPS Next Day Air is available at checkout for the 2711-B5A2 PanelView 550 Monochrome keypad/touch terminal. Place your order before 5:00 PM Central on a business day and your in-stock item ships the same day for next-business-day delivery.

Can I pick this item up locally?

Yes. Once your 2711-B5A2 has been sourced and is ready, free local pickup is available at NJT Automation, 2122 N Prospect Ave, Milwaukee, WI, during business hours.

What power input does the 2711-B5A2 require?

No L-suffix: 85…264V AC power input.

Is the 2711-B5A2 a touch screen or keypad terminal?

Keypad and touch screen combined.

Disclaimer

Trademarks & Compatibility

All trademarks, service marks, trade names, brand names, and logos displayed on this website are the property of their respective owners. Any references to manufacturers, products, or brands are for identification and compatibility purposes only and do not imply any affiliation with, endorsement by, sponsorship from, or authorization by the respective trademark owners.

Independent Supplier

NJT Automation is an independent supplier of surplus, refurbished, and pre-owned industrial automation equipment. Unless expressly stated otherwise, NJT Automation is not an authorized distributor, dealer, representative, or affiliate of the original equipment manufacturer (OEM) for any products offered on this website.

Product Condition & Warranty

Products sold by NJT Automation may be surplus inventory, discontinued models, older series, or units with earlier manufacturing date codes than those currently available from the OEM or its authorized distribution network. As NJT Automation is not an authorized distributor, manufacturer warranties, support programs, and other OEM services may not apply. Any warranty provided is solely that of NJT Automation, where applicable.

Firmware & Software Licensing

Certain programmable logic controllers (PLCs), drives, HMIs, and other electronic products may require firmware to operate. While some products may include firmware, NJT Automation makes no representations or warranties regarding whether firmware is installed, the firmware version or revision level, its compatibility with your application, or its licensing status.

NJT Automation does not provide, obtain, transfer, or license firmware on behalf of customers. We make no representation regarding your ability or legal right to obtain, download, install, or use firmware from the OEM, its authorized distributors, or any other source. It is the customer's sole responsibility to ensure compliance with all applicable End User License Agreements (EULAs), software licenses, intellectual property rights, and other terms governing the acquisition, installation, and use of firmware.