Allen-Bradley 2711-B5A5 PanelView 5.5-in. Keypad + Touch

Name: Allen-Bradley 2711-B5A5 PanelView
Brand: Allen-Bradley
SKU: 2711-B5A5
Price: 1399.99 USD
Availability: InStock

In stock: 1 unit in Milwaukee, WI. Physically stocked and ready to ship or available for local pickup. Includes a 1-year full-function warranty.

PanelView 550 Monochrome keypad/touch terminal with RS-232 (DH-485 protocol) communication · AC powered

Allen-Bradley 2711-B5A5 PanelView 550 Monochrome keypad/touch terminal, 5.5-in. Keypad + Touch, 264V AC (1 of 10)

Actual NJT inventory photos

Price

$1,399.99USD

Refurbished units available

Request Repair QuoteEstimated $1,440.00

Part Number	2711-B5A5
Description	PanelView 550 Monochrome keypad/touch terminal, 5.5-in. Keypad + Touch, 264V AC. In stock in refurbished condition.
Shipping	Ships same or next business day UPS Ground included \| Next-Day Air and Worldwide Shipping available at checkout
Pickup	Free local pickup at 2122 N Prospect Ave. Call ahead at (414) 331-5954.
Warranty	1-year full-function warranty provided by NJT Automation. Warranty details Included 1 year, full-function 2 years +15% of product price ($210.00) 3 years +25% of product price ($350.00) View full warranty policy
Returns	90-day free returns. View return policy
Exchange	Send us your defective 2711-B5A5 after your purchase for a 10% core credit ($140). We also purchase old or damaged parts outright.

Replacement Options for 2711-B5A5

Pick a condition and series below. UPS Ground shipping included.

Allen-Bradley 2711-B5A5 PanelView – Refurbished

Allen-Bradley 2711-B5A5 PanelView – Refurbished, second photo

Allen Bradley 2711-B5A5 Ser H PanelView 550 Keypad/Touch HMI 120VAC 5.5 inch

$1,399.99 USDIn-stock match

Condition: Refurbished

1 in stockView details

Variants

Part NumberConditionSeriesQtyPrice

2711-B5A5$1,399.99

Refurbished · 1 in stock

2711-B5A5Refurbished—1$1,399.99 USD

Availability

1 unit in stock

Repairs

2711-B5A5 Mail-In Repair Service

Estimated: $1,440.00

Part Number Decoder

PanelView 550 Monochrome keypad/touch terminal

2711B5A5

2711: BulletinPanelView Standard: Allen-Bradley's legacy operator terminal family (PanelView 300, 550, 600, 900, 1000 and 1400), programmed with PanelBuilder32.
B: Operator inputKeypad and touch screen combined.
5: Model / sizePanelView 550: 5.5-in. display.
A: Display typeMonochrome LCD.
5: CommunicationRS-232 (DH-485 protocol) communication port: no separate RS-232 printer port (applications load over the network port).
none: PowerNo L-suffix: 85…264V AC power input.
✓: Catalog listingListed in the PanelView Standard selection guide under PanelView 550 Monochrome terminals as 2711-B5A5.

Decoded from the Rockwell Automation catalog-number structure. Series and firmware revision are printed on the product label, not encoded here.

Series & Revisions

The catalog suffix, not the series, sets input type, communication port and power; series tracked firmware revisions.

Series notes: Same cutout and connector across series. A later series runs the existing PanelBuilder32 application; an earlier one may need it re-saved for its firmware.

Intended Use

Built for legacy machine operator interface (HMI) applications. PanelView Standard terminals are the operator screens on the installed base of SLC 500, PLC-5 and MicroLogix machines, communicating over DH-485, DH+, Remote I/O, DeviceNet, ControlNet or RS-232 and running PanelBuilder32 applications.

Migration Path

Rockwell Automation has discontinued PanelView Standard terminals. Published successor for the PanelView Standard: PanelView Plus 7 Standard 2711P-T6C21D8S (6.5-in.).

FactoryTalk View ME imports the PanelBuilder32 application (.pba) directly; screens, tags and alarms come across and the tag addresses are re-pointed at the controller.
PanelView Plus 7 communicates over EtherNet/IP. Terminals on DH-485, DH+ or Remote I/O need a 1756-DHRIO / 1761-NET-ENI style bridge or a controller that is already on Ethernet.
Cutouts differ. Rockwell's 2711P-RAK adapter plate kits cover several PanelView Standard openings; otherwise plan a new cutout. Plus 7 Standard is 24V DC, so AC-powered PanelViews add a 24V DC supply.

A like-for-like replacement or a repair keeps the existing program, wiring and panel layout; a migration is a project. Both are listed on this page so the choice can be made on lead time and budget.

Physical Data

Weight and DimensionsWeight2.65 lb (1.20 kg)H × W × D6.6 × 10.5 × 4.2 in. (167 × 266 × 106 mm)

Weight	1.20 kg (2.65 lb) Typical unit weight
Dimensions (H × W × D)	167 × 266 × 106 mm (6.6 × 10.5 × 4.2 in.) PanelView 550 keypad / keypad + touch terminal
Shipping Weight	2.40 kg (5.28 lb) Estimated: unit weight plus box and packing material; bills as 6 lb
Shipping Box (L × W × H)	18 × 14 × 12 in. (457 × 356 × 305 mm) Smallest standard box fitting the product with 3 in. cushioning per side

Product weight and dimensions are typical manufacturer-published values and may differ by series or option. Shipping box and weight are estimates for freight planning; the packed unit may ship in a different box.

Similar Part Numbers

2711-B5A15 Communication: ControlNet communication port
2711-K5A1 Operator input: Keypad; Communication: Remote I/O communication port
2711-K5A2 Operator input: Keypad; Communication: DH-485 communication port
2711-K5A9 Operator input: Keypad; Communication: RS-232 (DH-485 protocol) communication
2711-K9A5 Operator input: Keypad; Model / size: PanelView 900

Allen Bradley Information

Technical SpecificationsLifecycle status

Lifecycle	Discontinued Verify current status with the manufacturer.

Can the 2711-B5A5 be repaired?

Yes. NJT Automation repairs the 2711-B5A5 by mail-in: diagnostic evaluation, component-level repair and a functional test, backed by a 1-year full-function warranty.

NJT managed repair. No evaluation fee; no repair, no charge. Prepaid UPS label both ways, $650 minimum, rush available. 1-year full-function warranty included, 2- and 3-year options.

Get a repair quoteor text photos and symptoms to (414) 331-5954

Compare quotes from independent repair technicians. Post your repair on RepairMode to receive competitive bids from experienced technicians. Each technician sets their own pricing and warranty.

Find an HMI repair specialiston RepairMode.com ↗

Common failures

Failure patterns we regularly see on PanelView 550 Monochrome keypad/touch terminal hardware like the 2711-B5A5:

Backlight dim or dark with the terminal still running
Vertical lines or missing rows on the LCD: panel or flex-cable failure
No power LED: failed electrolytic capacitors or rectifier on the AC power supply board, or a dead 24V DC input stage
Communication port failure: DH+, DH-485, RIO, DeviceNet, ControlNet or RS-232 line driver damaged by a surge or ground loop
Application lost or terminal restarts in configuration mode after a power event: flash memory fault

Photos by NJT Automation; test videos from NJT or network repair technicians.

Still have questions?

Find answers to shipping, warranties, repairs, and more.

Frequently Asked Questions

What is the 2711-B5A5?

The Allen-Bradley 2711-B5A5 is a PanelView 550 Monochrome keypad/touch terminal with RS-232 (DH-485 protocol) communication, AC powered.

What condition is it in?

NJT Automation currently has 1 unit of the 2711-B5A5 in stock in refurbished condition. Each listing states its own condition and series. Refurbished means a previously used unit that has been restored to working order before sale. The inspection, repairs and testing performed on a given unit, and its warranty term, are stated on that unit’s own listing. From the listing: This component has been professionally cleaned, inspected, and repaired as needed to restore full functionality.

When does this part ship?

1 unit of the 2711-B5A5 PanelView 550 Monochrome keypad/touch terminal are on the shelf in Milwaukee, WI, priced from $1,399.99. Orders before 5:00 PM Central on a business day ship the same day; next-day air is available at checkout.

What power input does it require?

No L-suffix: 85…264V AC power input.

Is it a touch screen or keypad terminal?

Keypad and touch screen combined.