Allen-Bradley 2711-K5A5 PanelView 5.5-in. Keypad, 264V AC

Allen-Bradley 2711-K5A5 PanelView 550 Monochrome keypad terminal with RS-232 (DH-485 protocol) communication, AC powered. NJT Automation sources the 2711-K5A5 on request; send the part number for a replacement or repair quote.

Quote required. Request a quote below for pricing and delivery.

Allen-Bradley 2711-K5A5 PanelView 550 Monochrome keypad terminal, 5.5-in. Keypad, 264V AC

Actual NJT inventory photos

Request Replacement Quote Request Repair Quote

Part Number	2711-K5A5
Price	On Request Availability and condition determine final quote.
Description	PanelView 550 Monochrome keypad terminal, 5.5-in. Keypad, 264V AC.
Shipping	UPS Ground included \| Next-Day Air and Worldwide Shipping available at checkout
Warranty	1-year full-function warranty provided by NJT Automation. Warranty details Included 1 year, full-function 2 years +15% of product price 3 years +25% of product price View full warranty policy
Returns	90-day free returns. View return policy
Exchange	Send us your defective 2711-K5A5 after your purchase for a 10% core credit. We also purchase old or damaged parts outright.

Availability

Sourced on request

We do not have a 2711-K5A5 on the shelf right now. We can source one through our supplier network; request a quote and we confirm availability, price and lead time before you commit.

Sourcing

Sourced through our Level 1 network of vetted US suppliers. Each unit is checked before it ships and carries the same NJT warranty and return policy as our own stock. Quotes within one hour during business hours; typical delivery 3–5 business days, next-day air available. Sourced parts are not available for local pickup.

Request Quote How Level 1 sourcing works

Repairs

2711-K5A5 Mail-In Repair Service

Part Number Decoder

PanelView 550 Monochrome keypad terminal

2711K5A5

2711: BulletinPanelView Standard: Allen-Bradley's legacy operator terminal family (PanelView 300, 550, 600, 900, 1000 and 1400), programmed with PanelBuilder32.
K: Operator inputKeypad: function keys and numeric keypad, no touch screen.
5: Model / sizePanelView 550: 5.5-in. display.
A: Display typeMonochrome LCD.
5: CommunicationRS-232 (DH-485 protocol) communication port: no separate RS-232 printer port (applications load over the network port).
none: PowerNo L-suffix: 85…264V AC power input.
✓: Catalog listingListed in the PanelView Standard selection guide under PanelView 550 Monochrome terminals as 2711-K5A5.

Decoded from the Rockwell Automation catalog-number structure. Series and firmware revision are printed on the product label, not encoded here.

Series & Revisions

The catalog suffix, not the series, sets input type, communication port and power; series tracked firmware revisions.

Series notes: Same cutout and connector across series. A later series runs the existing PanelBuilder32 application; an earlier one may need it re-saved for its firmware.

Intended Use

Built for legacy machine operator interface (HMI) applications. PanelView Standard terminals are the operator screens on the installed base of SLC 500, PLC-5 and MicroLogix machines, communicating over DH-485, DH+, Remote I/O, DeviceNet, ControlNet or RS-232 and running PanelBuilder32 applications.

Migration Path

Rockwell Automation has discontinued PanelView Standard terminals. Published successor for the PanelView Standard: PanelView Plus 7 Standard 2711P-T6C21D8S (6.5-in.).

FactoryTalk View ME imports the PanelBuilder32 application (.pba) directly; screens, tags and alarms come across and the tag addresses are re-pointed at the controller.
PanelView Plus 7 communicates over EtherNet/IP. Terminals on DH-485, DH+ or Remote I/O need a 1756-DHRIO / 1761-NET-ENI style bridge or a controller that is already on Ethernet.
Cutouts differ. Rockwell's 2711P-RAK adapter plate kits cover several PanelView Standard openings; otherwise plan a new cutout. Plus 7 Standard is 24V DC, so AC-powered PanelViews add a 24V DC supply.

A like-for-like replacement or a repair keeps the existing program, wiring and panel layout; a migration is a project. Both are listed on this page so the choice can be made on lead time and budget.

Physical Data

Weight and DimensionsWeight2.65 lb (1.20 kg)H × W × D6.6 × 10.5 × 4.2 in. (167 × 266 × 106 mm)

Weight	1.20 kg (2.65 lb) Typical unit weight
Dimensions (H × W × D)	167 × 266 × 106 mm (6.6 × 10.5 × 4.2 in.) PanelView 550 keypad / keypad + touch terminal
Shipping Weight	2.40 kg (5.28 lb) Estimated: unit weight plus box and packing material; bills as 6 lb
Shipping Box (L × W × H)	18 × 14 × 12 in. (457 × 356 × 305 mm) Smallest standard box fitting the product with 3 in. cushioning per side

Product weight and dimensions are typical manufacturer-published values and may differ by series or option. Shipping box and weight are estimates for freight planning; the packed unit may ship in a different box.

Similar Part Numbers

2711-B5A5 Operator input: Keypad and touch screen combined
2711-K9A5 Model / size: PanelView 900
2711-K5A1 Communication: Remote I/O communication port
2711-K5A2 Communication: DH-485 communication port
2711-K5A9 Communication: RS-232 (DH-485 protocol) communication port

Can the 2711-K5A5 be repaired?

Yes. NJT Automation repairs the 2711-K5A5 by mail-in: diagnostic evaluation, component-level repair and a functional test, backed by a 1-year full-function warranty.

NJT managed repair. No evaluation fee; no repair, no charge. Prepaid UPS label both ways, $650 minimum, rush available. 1-year full-function warranty included, 2- and 3-year options.

Get a repair quoteor text photos and symptoms to (414) 331-5954

Compare quotes from independent repair technicians. Post your repair on RepairMode to receive competitive bids from experienced technicians. Each technician sets their own pricing and warranty.

Find an HMI repair specialiston RepairMode.com ↗

Common failures

Failure patterns we regularly see on PanelView 550 Monochrome keypad terminal hardware like the 2711-K5A5:

Faded or low-contrast LCD, or a bias-voltage fault on the display driver
Vertical lines or missing rows on the LCD: panel or flex-cable failure
Communication port failure: DH+, DH-485, RIO, DeviceNet, ControlNet or RS-232 line driver damaged by a surge or ground loop
Cracked bezel or compressed gasket letting washdown reach the boards
Keypad overlay cracked, peeling or with legends worn off the high-use keys

Photos by NJT Automation; test videos from NJT or network repair technicians.

Still have questions?

Find answers to shipping, warranties, repairs, and more.

Frequently Asked Questions

What is the 2711-K5A5?

The Allen-Bradley 2711-K5A5 is a PanelView 550 Monochrome keypad terminal with RS-232 (DH-485 protocol) communication, AC powered.

What condition is it in?

The 2711-K5A5 may be available on request in Unused surplus / Refurbished / Used condition. We can quote this part in unused surplus, refurbished, or used condition depending on availability and your preference. Specify your requirement in the RFQ.

When does this part ship?

The 2711-K5A5 is sourced on request. Request a quote and we'll confirm availability and lead time, typically a few business days.

What power input does it require?

No L-suffix: 85…264V AC power input.

Is it a touch screen or keypad terminal?

Keypad: function keys and numeric keypad, no touch screen.