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Allen-Bradley 2711C-T10C PanelView Component – Repair Service Available

Allen-Bradley 2711C-T10C PanelView Component C1000: 10.4-in. color touch terminal, 24V DC, serial + Ethernet communication for MicroLogix. NJT Automation offers mail-in repair for the 2711C-T10C with a 1-year warranty; replacement pricing is available on request.

Mail-in repair available now. Returned with a 1-year warranty. Replacement pricing on request.

Request Replacement QuoteRequest Repair QuoteEstimated $1,440.00
Part Number2711C-T10C
Price
On Request
Previously sold for $999.99 USDAvailability and condition determine final quote.
DescriptionPanelView Component C1000 touch terminal, 10.4-in. Touch, 24V DC.
Shipping
UPS Ground
Included. Next-Day Air and worldwide shipping available.
Courier
Within 350 miles, est. $3.50/mile, subject to availability.
Warranty
1-year full-function warranty provided by NJT Automation.
Warranty details
Included
1 year, full-function
2 years
+15% of product price ($150.00)
3 years
+25% of product price ($250.00)
View full warranty policy
Returns
90-day free returns. View return policy
Exchange

Send us your defective 2711C-T10C after your purchase for a 10% core credit. We also purchase old or damaged parts outright.

Availability
Sourced on request

We do not have a 2711C-T10C on the shelf right now. We can source one through our supplier network; request a quote and we confirm availability, price and lead time before you commit.

Sourcing

Sourced through our Level 1 network of vetted US suppliers. Each unit is checked before it ships and carries the same NJT warranty and return policy as our own stock. Quotes within one hour during business hours; typical delivery 3–5 business days, next-day air available. Sourced parts are not available for local pickup.

Request QuoteHow Level 1 sourcing works
Repairs

2711C-T10C Mail-In Repair Service

Estimated: $1,440.00

Part Number Decoder

PanelView Component C1000 touch terminal
2711CT10C
2711C
BulletinPanelView Component: component-class operator terminal (2…10 in.) for low-level serial or Ethernet applications; preferred controllers are MicroLogix and Micro800.
T
Operator inputAnalog touch screen.
10
Display size10.4-in. color TFT LCD, 640 x 480 pixels, CCFL backlight.
C
Display typeColor LCD.
—
Power24V DC nominal (18…30V DC); 18 W max (0.75 A at 24V DC).
—
CommunicationRS-232 (DH-485 or DF1), RS-485 and 10/100 Ethernet; programming over the USB device port or Ethernet from a web browser (DesignStation software or the terminal's built-in web server); Modbus, Modbus/TCP and Siemens MPI drivers available.
Decoded from the Rockwell Automation catalog-number structure. Series and firmware revision are printed on the product label, not encoded here.

Series & Revisions

No series in stock today; request a series above.

Intended Use

Intended for basic standalone machine operator interface applications. PanelView Component terminals serve as the operator screen on small standalone machines and panels controlled by MicroLogix and other compact PLCs.

Physical Data

Weight and DimensionsBox14 × 14 × 14 in.
Shipping Box (L × W × H)14 × 14 × 14 in. (356 × 356 × 356 mm)
Most common box recorded for this catalog number
Shipping box and weight are recorded from previous shipments of this catalog number and are provided for freight planning.

Allen Bradley Information

Technical SpecificationsLifecycle status
LifecycleDiscontinued
Verify current status with the manufacturer.
CategoryPanelView Component
Part Number2711C-T10C
ManufacturerAllen-Bradley

Previously sold 2711C-T10C

1 sold

NJT Automation has supplied and shipped one 2711C-T10C PanelView Component C1000 touch terminal in 2024; request a quote and we will source another from our supplier network.

Sold
1 in 2024
Series
B × 1
Allen Bradley 2711C-T10C Used - previously sold by NJT AutomationSold

Allen Bradley 2711C-T10C SER B Rev D PanelView C1000

$999.99 USD

Used

Request Quote

Can the 2711C-T10C be repaired?

Yes. NJT Automation repairs the 2711C-T10C by mail-in: diagnostic evaluation, component-level repair and a functional test, backed by a 1-year full-function warranty.

Option 1

NJT managed repair

Evaluation
Free. No repair, no charge.
Shipping
Prepaid UPS label both ways.
Pricing
$650 minimum. Rush service available.
Warranty
1-year full-function warranty included; 2- and 3-year options.
Get a repair quoteor text photos and symptoms to (414) 331-5954

Option 2

Independent repair bids. Compare quotes from independent repair technicians. Post your repair on RepairMode to receive competitive bids from experienced technicians. Each technician sets their own pricing and warranty.

Find an HMI repair specialiston RepairMode.com ↗

Common Failures

Failure patterns we regularly see on PanelView Component C1000 touch terminal hardware like the 2711C-T10C:

  • Lines, dead pixels or low contrast on the LCD
  • Application lost or terminal will not boot after a power event: control board flash fault
  • Serial or Ethernet port dead or dropping the controller connection
  • No power LED or random restarts: failed electrolytic capacitors on the power supply section
  • Backlight dimming or dark with the terminal still running: backlight driver or aged CCFL on larger sizes

Fault code reference

2711C-T10C Fault Codes

2 codes · Knowledgebase 1136171 and 59218

Fault codes a PanelView Component C1000 touch terminal reports on the start-up screen (shown as Fatal followed by a two-character POST code), as documented in Rockwell Automation Knowledgebase articles 1136171 and 59218. Use them to narrow a problem down to the unit, its wiring or the application before sending it in for repair.

Fatal start-up (POST) codes

2711C-T10C Fatal start-up (POST) codes
CodeFailureWhat it indicates
Fatal 31POST stuck keyOne or more physical keys is pressed during boot. Make sure no key is pressed and cycle power; restore the terminal to factory defaults; if it persists, the fault is in the keypad hardware. The application cannot be retrieved while the terminal stops at this error.
Fatal 3APOST stuck touchThe touch screen reports a constant touch during boot. Make sure nothing presses on the screen, remove a damaged anti-glare overlay, cycle power; if it persists, the fault is in the touch screen hardware.

Where the manual's only remedy for a code is to replace the unit or module, the code is pointing at a hardware fault inside that part. Those are the faults NJT Automation repairs at component level, so a repair quote is usually the first thing to check before buying a replacement.

Source: Rockwell Automation Knowledgebase articles 1136171 and 59218, PanelView 800 / PanelView Component: Fatal 31 and Fatal 3A errors on startup. Codes are listed as documented; fault behaviour can vary by firmware revision, so confirm against the manual for your unit's series.

Photos by NJT Automation; test videos from NJT or network repair technicians.

Still have questions?

Find answers to shipping, warranties, repairs, and more.

The Allen-Bradley 2711C-T10C is a PanelView Component C1000: 10.4-in. color touch terminal, 24V DC, serial + Ethernet communication for MicroLogix, SLC and Micro800 controllers and direct connection to PowerFlex 4-class drives.
The 2711C-T10C may be available on request in Unused surplus / Refurbished / Used condition. We can quote this part in unused surplus, refurbished, or used condition depending on availability and your preference. Specify your requirement in the RFQ.
The 2711C-T10C is sourced on request. Request a quote and we'll confirm availability and lead time, typically a few business days.
10.4-in. color TFT LCD, 640 x 480 pixels, CCFL backlight.
24V DC nominal (18…30V DC); 18 W max (0.75 A at 24V DC).
Disclaimer

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Independent Supplier

NJT Automation is an independent supplier of surplus, refurbished, and pre-owned industrial automation equipment. Unless expressly stated otherwise, NJT Automation is not an authorized distributor, dealer, representative, or affiliate of the original equipment manufacturer (OEM) for any products offered on this website.

Product Condition & Warranty

Products sold by NJT Automation may be surplus inventory, discontinued models, older series, or units with earlier manufacturing date codes than those currently available from the OEM or its authorized distribution network. As NJT Automation is not an authorized distributor, manufacturer warranties, support programs, and other OEM services may not apply. Any warranty provided is solely that of NJT Automation, where applicable.

Firmware & Software Licensing

Certain programmable logic controllers (PLCs), drives, HMIs, and other electronic products may require firmware to operate. While some products may include firmware, NJT Automation makes no representations or warranties regarding whether firmware is installed, the firmware version or revision level, its compatibility with your application, or its licensing status.

NJT Automation does not provide, obtain, transfer, or license firmware on behalf of customers. We make no representation regarding your ability or legal right to obtain, download, install, or use firmware from the OEM, its authorized distributors, or any other source. It is the customer's sole responsibility to ensure compliance with all applicable End User License Agreements (EULAs), software licenses, intellectual property rights, and other terms governing the acquisition, installation, and use of firmware.