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Allen-Bradley 2711P-K6C20D8 PanelView Plus 6 5.7-in. Keypad – Pickup in Store

In stock: 1 unit in Milwaukee, WI. Physically stocked and ready to ship or available for local pickup. Includes a 1-year full-function warranty.

PanelView Plus 6 5.7-in. color keypad terminal · Ethernet + RS-232 · 24V DC powered

Price

$3,599.99USDUsed, Series AView listing

Request Repair QuoteEstimated $1,620.00
Part Number2711P-K6C20D8
DescriptionPanelView Plus 6 keypad terminal, 5.7-in. Keypad, 24V DC. In stock in used condition, Series A.
Shipping
Ships same or next business day
UPS Ground
Included. Next-Day Air and worldwide shipping available.
Courier
Within 350 miles, est. $3.50/mile, subject to availability.
Pickup
Free local pickup at 2122 N Prospect Ave. Call ahead at (414) 331-5954.
Warranty
1-year full-function warranty provided by NJT Automation.
Warranty details
Included
1 year, full-function
2 years
+15% of product price ($540.00)
3 years
+25% of product price ($900.00)
View full warranty policy
Returns
90-day free returns. View return policy
Exchange

Send us your defective 2711P-K6C20D8 after your purchase for a 10% core credit. We also purchase old or damaged parts outright.

Replacement Options for 2711P-K6C20D8

Allen Bradley 2711P-K6C20D8 Ser A PanelView Plus 600 Color Keypad 24VDC

$3,599.99 USDIn-stock match

Condition: Used

Series A

1 in stockView details
Variants
Part NumberConditionSeriesQtyPrice
2711P-K6C20D8 /A$3,599.99
Used · Series A · 1 in stock
2711P-K6C20D8 /AUsedSeries A1$3,599.99 USD

2711P-K6C20D8

Refurbished — pick series, then request a quote

Request Quote
2711P-K6C20D8Refurbished—Request Quote
Availability
1 unit in stock
Repairs

2711P-K6C20D8 Mail-In Repair Service

Estimated: $1,620.00

Part Number Decoder

PanelView Plus 6 keypad terminal
2711PK6C20D8
2711P
BulletinPanelView Plus: Allen-Bradley's FactoryTalk View Machine Edition HMI terminal family (PanelView Plus, Plus CE, Plus 6 and Plus 7).
K
Operator inputKeypad: function keys and numeric keypad, no touch screen.
6
Model / size600 model: 5.7-in. display.
C
Display typeColor display (active-matrix TFT on 700…1500; color STN/TFT on 400/600).
20
CommunicationEthernet (10/100 Mbps) and RS-232 serial, one USB host and one USB device port; add-on modules not supported.
D
Power24V DC power input (18…30V DC).
8
Operating system / featuresWindows CE 6.0 with standard features (FTP, VNC, ActiveX), without the extended features or Microsoft Office file viewers.
Decoded from the Rockwell Automation catalog-number structure. Series and firmware revision are printed on the product label, not encoded here.

Series & Revisions

Series A in stock; other series on request.

Series notes: Same cutout and connections across series; confirm the replacement's firmware supports the project's FactoryTalk View ME version.

Intended Use

Designed for machine operator interface (HMI) applications. PanelView Plus terminals with a 5.7-in. display are the operator screens on packaging, food and beverage, pharmaceutical, automotive and water equipment, running FactoryTalk View ME applications against Logix, SLC and PLC-5 controllers. Keypad models suit gloved operators and washdown areas where a touchscreen is impractical.

Migration Path

Rockwell Automation has discontinued PanelView Plus 6 (400/600, 700 to 1500 and Compact). Published successor for the PanelView Plus 6: PanelView Plus 7 Standard 2711P-T6C21D8S (6.5-in.).

  • The existing FactoryTalk View ME project opens in the current ME version; create a new runtime (.mer) for the Plus 7 firmware and download it. Plus 6, Plus 7 Standard and Plus 7 Performance Series A all run Windows CE 6.0, so screens and ActiveX content carry over; Plus 7 Performance Series B (Windows 10 IoT Core) does not run third-party ActiveX.
  • Cutouts differ. For the 700, 1000, 1250 and 1500 sizes Rockwell's 2711P-RAAT / RAAK adapter plates fit a Plus 7 Performance terminal into the existing opening; the 400/600 and Compact sizes move to Plus 7 Standard, which has no adapter plates and needs a new opening.
  • Plus 7 Standard is 24V DC only and Plus 7 Performance offers AC input in Series A only, so AC-powered Plus 6 terminals usually add a 24V DC supply. Plus 7 has no serial port; DF1 connections move to EtherNet/IP.

A like-for-like replacement or a repair keeps the existing program, wiring and panel layout; a migration is a project. Both are listed on this page so the choice can be made on lead time and budget.

Physical Data

Weight and DimensionsWeight1.60 lb (0.73 kg)H × W × D6.6 × 10.5 × 2.7 in. (167 × 266 × 68 mm)
Weight0.73 kg (1.60 lb)
Typical unit weight
Dimensions (H × W × D)167 × 266 × 68 mm (6.6 × 10.5 × 2.7 in.)
600 keypad / keypad + touch terminal, DC
Shipping Weight1.86 kg (4.10 lb)
Estimated: unit weight plus box and packing material; bills as 5 lb
Shipping Box (L × W × H)20 × 14 × 10 in. (508 × 356 × 254 mm)
Smallest standard box fitting the product with 3 in. cushioning per side
Product weight and dimensions are typical manufacturer-published values and may differ by series or option. Shipping box and weight are estimates for freight planning; the packed unit may ship in a different box.

Similar Part Numbers

  • 2711P-B6C20D8 Operator input: Keypad and touch screen combined
  • 2711P-T6C20D8 Operator input: Touch screen
  • 2711P-K4C20D8 Model / size: 400 model
  • 2711P-B6C20A8 Operator input: Keypad and touch screen combined; Power: AC power input, 85…264V AC
  • 2711P-B6C5D8 Operator input: Keypad and touch screen combined; Communication: RS-232 serial, one USB host and one USB

Allen Bradley Information

Technical SpecificationsLifecycle status
LifecycleDiscontinued
Verify current status with the manufacturer.
CategoryPanelView Plus
UPC / GTIN00884951344150
Part Number2711P-K6C20D8
ManufacturerAllen-Bradley
Previously sold 2711P-K6C20D81 sold

NJT Automation has supplied and shipped one 2711P-K6C20D8 PanelView Plus 6 keypad terminal in 2024; these listings are sold and the in-stock options above are ready to ship.

Sold
1 in 2024
Series
A × 1
Allen Bradley 2711P-K6C20D8 Used - previously sold by NJT AutomationSold

2014 Allen Bradley 2711P-K6C20D8 A PanelView Plus 600 Ser A - Low Hours

$2,799.99 USD

Used

Request Quote

Can the 2711P-K6C20D8 be repaired?

Yes. NJT Automation repairs the 2711P-K6C20D8 by mail-in: diagnostic evaluation, component-level repair and a functional test, backed by a 1-year full-function warranty.

Option 1

NJT managed repair

Evaluation
Free. No repair, no charge.
Shipping
Prepaid UPS label both ways.
Pricing
$650 minimum. Rush service available.
Warranty
1-year full-function warranty included; 2- and 3-year options.
Get a repair quoteor text photos and symptoms to (414) 331-5954

Option 2

Independent repair bids. Compare quotes from independent repair technicians. Post your repair on RepairMode to receive competitive bids from experienced technicians. Each technician sets their own pricing and warranty.

View completed 2711P-K6C20D8 repairson RepairMode.com ↗

Common Failures

Failure patterns we regularly see on PanelView Plus 6 keypad terminal hardware like the 2711P-K6C20D8:

  • Hangs on the splash screen: control board flash or firmware corruption
  • No power LED on 24V DC input: failed electrolytic capacitors, input fuse or DC-DC converter on the power supply board
  • Backlight dim or dark with the terminal still running: aged CCFL or a failed inverter board
  • Keypad overlay cracked or peeling at the high-use keys
  • Membrane keypad wear: function keys or numeric keys not responding, or a stuck-key fault at power-up

Fault code reference

2711P-K6C20D8 Fault Codes

19 codes · 2711P-UM006

Fault codes a PanelView Plus 6 keypad terminal reports on the start-up splash screen (shown as Fatal followed by a two-character code, for example Fatal 3A) and the Fault (red) and Comm (green) indicators, as documented in Rockwell Automation publication 2711P-UM006. Use them to narrow a problem down to the unit, its wiring or the application before sending it in for repair.

Fatal start-up codes

2711P-K6C20D8 Fatal start-up codes
CodeFailureWhat it indicates
Fatal 02Watch dog resetA momentary loss of control due to a software failure. The terminal halts at the maintenance window; monitor for recurrence.
Fatal 03Failed RAMPOST failure in the terminal's RAM; a hardware fault in the logic module (700…1500) or the terminal's logic board (400/600).
Fatal 0FFirmware update failureFatal during firmware loading. Reset from the maintenance menu, restore factory defaults or reinstall firmware.
Fatal 1EFirmware validation (CRC/format) failureFatal during firmware loading (1E also appears as a normal 'Update' progress code). Reset, restore defaults or reinstall firmware.
Fatal 1FFirmware compatibility index failureFirmware failed to validate the compatibility index of a firmware region; reinstall the correct firmware.
Fatal 31Stuck keyPOST found a function key held or stuck. Make sure nothing presses on the keypad and reset the terminal without touching any key; if it persists, the fault is in the keypad / display module.
Fatal 3AStuck touchPOST found a touch cell held or stuck. Make sure nothing is pressing on the screen (including a damaged anti-glare overlay), then reset without touching it; if it persists, the fault is in the touch screen / display module.
Fatal 3BFailed backlightPOST could not start the backlight; a hardware fault in the display module. If 3A or 3B appears right after an LED-backlit (newer series) display module was fitted to an older logic module, check the logic module firmware first (2711P-IN030 requires 7.00.20 or later for LED displays on Plus 6).
Fatal A5Firmware write to storage failureFatal during firmware loading (A5 also appears as a normal 'Update/Restore' progress code). Reset, restore defaults or reinstall firmware.
Fatal D2Firmware stored image verification failureFatal during firmware loading; reset, restore defaults or reinstall firmware.
Show 6 more codes
Fatal FFInvalid or missing OS firmware imageNo valid operating system image (FF also appears as a normal 'AutoTest' progress code). Reinstall firmware.
Fatal R0Failed to initialize restore operationFatal during a restore; reset the terminal from the maintenance menu.
Fatal R1Invalid header in .pvb fileFatal during a restore; the backup file header is invalid.
Fatal R2Invalid headerFatal during a restore.
Fatal R3Cannot write intermediate filesFatal during a restore; the terminal could not write intermediate files.
Fatal R4Corrupt .pvb fileFatal during a restore; the backup file is corrupt.

The splash screen shows the state word and the code together, for example "Fatal 3A". Codes shown with the state AutoTest, Boot, Init, Update or Restore (E6, FF, G0, H1–JA, K1–MA, 1E, A5, DC) are normal progress messages; only codes shown with the state Fatal are errors. Rockwell Knowledgebase 459615 reproduces this list.

Status indicator states if the terminal stops during start-up

2711P-K6C20D8 Status indicator states if the terminal stops during start-up
IndicatorsStateWhat it indicates
Fault blinking · Comm offRecoverable firmware errorLast firmware download failed. Reload the firmware with the Firmware Upgrade Wizard.
Fault on · Comm offNon-recoverable logic module faultHardware fault in the logic module (700…1500) or the terminal's logic board (400/600); not recoverable by a reset or firmware reload.
Fault on · Comm blinkingNon-recoverable display module faultHardware fault in the display module (700…1500) or the terminal's display section (400/600); not recoverable by a reset or firmware reload.

Where the manual's only remedy for a code is to replace the unit or module, the code is pointing at a hardware fault inside that part. Those are the faults NJT Automation repairs at component level, so a repair quote is usually the first thing to check before buying a replacement.

Source: Rockwell Automation publication 2711P-UM006, PanelView Plus 6 Terminals User Manual. Codes are listed as documented; fault behaviour can vary by firmware revision, so confirm against the manual for your unit's series.

Functional test video

Bench test from a completed 2711P-K6C20D8 repair.

RepairMode test video for 2711P-K6C20D8

Open the test video page

Photos by NJT Automation; test videos from NJT or network repair technicians.

Still have questions?

Find answers to shipping, warranties, repairs, and more.

The Allen-Bradley 2711P-K6C20D8 is a PanelView Plus 6 5.7-in. color keypad terminal, Ethernet + RS-232, 24V DC powered.
NJT Automation currently has 1 unit of the 2711P-K6C20D8 in stock in used condition (Series A). Each listing states its own condition and series. Used means a unit removed from service and sold without refurbishment. Cosmetic condition, any functional testing performed, and the warranty term are stated on each unit’s own listing. From the listing: This item is in good working condition with some signs of use and is fully functional. It comes with 90-day free returns and a 1 year NJT warranty.
1 unit of the 2711P-K6C20D8 PanelView Plus 6 keypad terminal are on the shelf in Milwaukee, WI, priced from $3,599.99. Orders before 5:00 PM Central on a business day ship the same day; next-day air is available at checkout.
24V DC power input (18…30V DC).
Keypad: function keys and numeric keypad, no touch screen.
Disclaimer

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NJT Automation is an independent supplier of surplus, refurbished, and pre-owned industrial automation equipment. Unless expressly stated otherwise, NJT Automation is not an authorized distributor, dealer, representative, or affiliate of the original equipment manufacturer (OEM) for any products offered on this website.

Product Condition & Warranty

Products sold by NJT Automation may be surplus inventory, discontinued models, older series, or units with earlier manufacturing date codes than those currently available from the OEM or its authorized distribution network. As NJT Automation is not an authorized distributor, manufacturer warranties, support programs, and other OEM services may not apply. Any warranty provided is solely that of NJT Automation, where applicable.

Firmware & Software Licensing

Certain programmable logic controllers (PLCs), drives, HMIs, and other electronic products may require firmware to operate. While some products may include firmware, NJT Automation makes no representations or warranties regarding whether firmware is installed, the firmware version or revision level, its compatibility with your application, or its licensing status.

NJT Automation does not provide, obtain, transfer, or license firmware on behalf of customers. We make no representation regarding your ability or legal right to obtain, download, install, or use firmware from the OEM, its authorized distributors, or any other source. It is the customer's sole responsibility to ensure compliance with all applicable End User License Agreements (EULAs), software licenses, intellectual property rights, and other terms governing the acquisition, installation, and use of firmware.