Allen-Bradley 2711P-T12W22D9P-BM004 – Repair Service Available

Allen-Bradley 2711P-T12W22D9P-BM004 PanelView Plus 7 Performance 12.1-in. widescreen color TFT touch terminal, dual Ethernet ports (DLR), 24V DC powered. NJT Automation offers mail-in repair for the 2711P-T12W22D9P-BM004 with a 1-year warranty; replacement pricing is available on request.

Mail-in repair available now. Returned with a 1-year warranty. Replacement pricing on request.

Allen-Bradley 2711P-T12W22D9P-BM004 PanelView Plus 7 Performance touch terminal, 12.1-in. Touch, 24V DC – front view

Request Replacement Quote Request Repair QuoteEstimated $1,500.00

Part Number	2711P-T12W22D9P-BM004
Price	On Request Previously sold for $3,799.99 USDAvailability and condition determine final quote.
Description	PanelView Plus 7 Performance touch terminal, 12.1-in. Touch, 24V DC.
Shipping	UPS Ground included \| Next-Day Air and Worldwide Shipping available at checkout
Warranty	1-year full-function warranty provided by NJT Automation. Warranty details Included 1 year, full-function 2 years +15% of product price ($570.00) 3 years +25% of product price ($950.00) View full warranty policy
Returns	90-day free returns. View return policy
Exchange	Send us your defective 2711P-T12W22D9P-BM004 after your purchase for a 10% core credit. We also purchase old or damaged parts outright.

Availability

Sourced on request

We do not have a 2711P-T12W22D9P-BM004 on the shelf right now. We can source one through our supplier network; request a quote and we confirm availability, price and lead time before you commit.

Sourcing

Sourced through our Level 1 network of vetted US suppliers. Each unit is checked before it ships and carries the same NJT warranty and return policy as our own stock. Quotes within one hour during business hours; typical delivery 3–5 business days, next-day air available. Sourced parts are not available for local pickup.

Request Quote How Level 1 sourcing works

Repairs

2711P-T12W22D9P-BM004 Mail-In Repair Service

Estimated: $1,500.00

Part Number Decoder

PanelView Plus 7 Performance touch terminal

2711PT12WW22D9P-BM004

PanelView Plus 7 Performance 12.1-in. widescreen color TFT touch terminal, dual Ethernet ports (DLR), 24V DC powered, ArmorView Plus 7 with factory-fitted push buttons.

2711P: BulletinPanelView Plus: Allen-Bradley's FactoryTalk View Machine Edition HMI terminal family (PanelView Plus, Plus CE, Plus 6 and Plus 7).
T: Operator inputTouch screen: analog resistive touch, no keypad.
12W: Display size12.1-in. widescreen (1280 x 800) display.
W: Display typeWidescreen color TFT LCD (the W replaces the C on wide-format models).
22: Ethernet portsTwo 10/100Base-T Ethernet ports with embedded switch, supports Device Level Ring (DLR), linear or star topologies.
D: Power24V DC power input (18…30V DC).
9: Operating systemWindows CE 6.0 on Series A terminals or Windows 10 IoT Core on Series B (same digit for both; the series is printed on the product label).
P: ModelPerformance model: FactoryTalk View ME with the Extended Features (web browser, remote desktop client, media player, PDF and Microsoft Office file viewers on Series A; Series B runs Windows 10 IoT Core with an Edge browser and no remote desktop client). Series A: 512 MB RAM, 512 MB storage (about 80 MB for applications); Series B: 4 GB RAM, 19.87 GB storage (about 2 GB for applications).
-BM004: Factory optionArmorView Plus 7: brandless 12.1-in. Performance terminal for arm/pedestal mounting with factory-fitted push buttons, selector switches or key switches (operator configuration 004 of 001…016).

Decoded from the Rockwell Automation catalog-number structure. Series and firmware revision are printed on the product label, not encoded here.

Series & Revisions

No series in stock today; request a series above.

Series A: Windows CE 6.0, 512 MB RAM, firmware up to v12.

Series B: Windows 10 IoT Core, 4 GB RAM, firmware v12 and later; no Windows desktop or Remote Desktop client (VNC remote access remains).

AC-powered models exist as Series A only; Series B is 24V DC.

Series notes: A Series B can replace a Series A: same cutout and connections on DC units; re-save the runtime for ME v12 or later. A Series A can replace a Series B only if the runtime is saved for ME v12; its firmware stops there, so a project saved in ME v13 or later will not load.

Intended Use

Designed for machine operator interface (HMI) applications. PanelView Plus 7 terminals with a 12.1-in. display give operators graphics, alarms and trends for packaging, food and beverage, pharmaceutical, automotive and water applications, communicating with Logix controllers over EtherNet/IP and running FactoryTalk View ME applications.

Physical Data

Weight and DimensionsBox20 × 18 × 16 in.

Shipping Box (L × W × H)	20 × 18 × 16 in. (508 × 457 × 406 mm) Most common box recorded for this catalog number

Shipping box and weight are recorded from previous shipments of this catalog number and are provided for freight planning.

Datasheet

Datasheet available for download

Generated from product specifications; not an official Allen-Bradley datasheet. For an official datasheet, contact Allen-Bradley or an authorized distributor.

Alternate Part Numbers

2711PT12W22D9PBM004

Previously sold 2711P-T12W22D9P-BM004

1 sold

NJT Automation has supplied and shipped one 2711P-T12W22D9P-BM004 PanelView Plus 7 Performance touch terminal in 2024; request a quote and we will source another from our supplier network.

Sold: 1 in 2024
Price: $3,800
Series: A × 1

The one 2711P-T12W22D9P-BM004 PanelView Plus 7 Performance touch terminal sold in 2024 was unused surplus and went for $3,800.

Sold

Allen Bradley 2711P-T12W22D9P-BM004 /2711PT12W22D9PBM00 ArmorView Plus 7 Ser A

$3,799.99 USD

Unused surplus (new old stock)

Request Quote

Can the 2711P-T12W22D9P-BM004 be repaired?

Yes. NJT Automation repairs the 2711P-T12W22D9P-BM004 by mail-in: diagnostic evaluation, component-level repair and a functional test, backed by a 1-year full-function warranty.

NJT managed repair. No evaluation fee; no repair, no charge. Prepaid UPS label both ways, $650 minimum, rush available. 1-year full-function warranty included, 2- and 3-year options.

Get a repair quoteor text photos and symptoms to (414) 331-5954

Prefer an independent shop? Compare bids on RepairMode; providers set their own pricing and warranty.

Find an HMI repair specialiston RepairMode.com ↗

Common 2711P-T12W22D9P-BM004 failures

Failure patterns we regularly see on PanelView Plus 7 Performance touch terminal hardware like the 2711P-T12W22D9P-BM004:

Ethernet port dead or DLR ring faults on two-port models
SD card / firmware corruption requiring a re-image
Power supply section failure: no power LED
Touchscreen unresponsive or registering ghost touches (touch controller or overlay)
Boot loop or terminal stuck on the Rockwell splash screen

Repair or replace?

ReplaceReplace the 2711P-T12W22D9P-BM004 if the logic board is dead or the 12.1-in. screen is physically broken, and you have a copy of the application to load. A new PanelView Plus 7 Performance touch terminal needs that download and matching firmware, nothing more. Stick with the exact 2711P-T12W22D9P-BM004. The suffix sets the 12.1-in. touch display and 24V DC rating, so a near match is a different unit. We source the 2711P-T12W22D9P-BM004 on request, so weigh that lead time against a repair turnaround.

RepairTouch-screen, backlight and power-input failures are routine repairs on this terminal and cost far less than a new 12.1-in. unit. Repair also preserves the application when no backup exists, because it stays in the 2711P-T12W22D9P-BM004's flash. Most 2711P-T12W22D9P-BM004 units reach our bench with one of two symptoms: “Touchscreen unresponsive or registering ghost touches” or “Boot loop or terminal stuck on the Rockwell splash screen”. Already swapped it out? Repairing the failed 2711P-T12W22D9P-BM004 turns it into a tested spare on the shelf for the next failure. Our estimated $1,500.00 repair of the 2711P-T12W22D9P-BM004 includes full-function testing and a 1-year warranty.

Photos by NJT Automation; test videos from NJT or network repair technicians.

Still have questions?

Find answers to shipping, warranties, repairs, and more.

Frequently Asked Questions

What is the 2711P-T12W22D9P-BM004?

The Allen-Bradley 2711P-T12W22D9P-BM004 is a PanelView Plus 7 Performance 12.1-in. widescreen color TFT touch terminal, dual Ethernet ports (DLR), 24V DC powered, ArmorView Plus 7 with factory-fitted push buttons.

What condition is the 2711P-T12W22D9P-BM004 in?

The 2711P-T12W22D9P-BM004 is available in Unused surplus / Refurbished / Used condition. We can quote this part in unused surplus, refurbished, or used condition depending on availability and your preference. Specify your requirement in the RFQ.

When does this part ship?

The 2711P-T12W22D9P-BM004 is sourced on request. Request a quote and we'll confirm availability and lead time, typically a few business days.

What size display does the 2711P-T12W22D9P-BM004 have?

12.1-in. widescreen (1280 x 800) display.

What power input does the 2711P-T12W22D9P-BM004 require?

24V DC power input (18…30V DC).