Warranty Policy | NJT Automation | NJT Automation - Industrial Electronics Supply & Repair

Warranty Policy

Warranty Duration

NJT Automation provides a 1-year warranty on all equipment and components from the date of delivery.

Warranty Coverage
  • Manufacturing defects in materials and workmanship
  • Functional failures under normal operating conditions
  • Component failures within the warranty period
What's Not Covered
  • Damage caused by improper installation or operation
  • Modifications or alterations to the equipment
  • Normal wear and tear
  • Damage from accidents, misuse, or neglect
  • Any downtime, lost production, or business interruption costs related to warranty repairs or returns
Warranty Process
  • Contact our customer service team to report the issue
  • Provide order number and detailed description of the problem
  • Follow troubleshooting steps provided by our technical team
  • If necessary, return the item for repair or replacement
Contact Us

For warranty claims or questions, please contact us at:
Email: sales@njtautomation.com
Phone: (414) 331-5954

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Disclaimer: Designated trademarks, brand names and brands appearing herein are the property of their respective owners. This website is not sanctioned or approved by any manufacturer or trade-name listed. NJT is not an authorized surplus dealer or affiliate for the manufacturer of this product. The product may have older date codes or be an older series than that available direct from the factory or authorized dealers. Because NJT is not an authorized distributor of this product, the Original Manufacturer's warranty does not apply. While many PLC products will have firmware already installed, NJT makes no representation as to whether a PLC product will or will not have firmware and, if it does have firmware, whether the firmware is the revision level that you need for your application. NJT also makes no representations as to your ability or right to download or otherwise obtain firmware for the product from the original OEM, its distributors, or any other source. NJT also makes no representations as to your right to install any such firmware on the product. NJT will not obtain or supply firmware on your behalf. It is your obligation to comply with the terms of any End-User License Agreement or similar document related to obtaining or installing firmware.