Allen-Bradley 2097-V33PR5-LM Kinetix 350 Servo Drive – Repair Service Available
Allen-Bradley 2097-V33PR5-LM Kinetix 350 2.0 kW servo drive, 120/240V AC single-phase or 240V AC three-phase input. NJT Automation offers mail-in repair for the 2097-V33PR5-LM with a 1-year warranty; replacement pricing is available on request.
Mail-in repair available now. Returned with a 1-year warranty. Replacement pricing on request.
Actual NJT inventory photos
| Part Number | 2097-V33PR5-LM |
| Price | On Request Previously sold for $5,449.99 USDAvailability and condition determine final quote. |
| Description | Kinetix 350 servo drive, 2.0 kW, 120/240V AC. |
| Shipping |
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| Warranty | 1-year full-function warranty provided by NJT Automation. Warranty details
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| Returns | 90-day free returns. View return policy |
| Exchange | Send us your defective 2097-V33PR5-LM after your purchase for a 10% core credit. We also purchase old or damaged parts outright. |
| Availability | Sourced on request We do not have a 2097-V33PR5-LM on the shelf right now. We can source one through our supplier network; request a quote and we confirm availability, price and lead time before you commit. | ||||||||
| Sourcing | Sourced through our Level 1 network of vetted US suppliers. Each unit is checked before it ships and carries the same NJT warranty and return policy as our own stock. Quotes within one hour during business hours; typical delivery 3–5 business days, next-day air available. Sourced parts are not available for local pickup. | ||||||||
| Repairs | 2097-V33PR5-LM Mail-In Repair Service | Flat RateFlat rate: $1,799.99 | ||||||||
Part Number Decoder | Kinetix 350 servo drive 2097V33PR5-LM
Decoded from the Rockwell Automation catalog-number structure. Series and firmware revision are printed on the product label, not encoded here. | ||||||||
Series & Revisions | No series in stock today; request a series above. | ||||||||
Intended Use | Built for single-axis Integrated Motion on EtherNet/IP applications. Kinetix 350 drives run one servo axis under a CompactLogix or ControlLogix controller over CIP Motion, on labelers, cartoners, case packers, pick-and-place stations, feeders and small assembly machines where a few axes need Logix-level coordination. Safe Torque Off lets the drive sit in the machine's safety circuit without an external contactor. | ||||||||
Migration Path | Rockwell Automation has discontinued the Kinetix 350. Published successor for the Kinetix 350: Kinetix 5300 (2198-C), Rockwell's current single-axis Integrated Motion on EtherNet/IP drive.
A like-for-like replacement or a repair keeps the existing program, wiring and panel layout; a migration is a project. Both are listed on this page so the choice can be made on lead time and budget. | ||||||||
Physical Data | Weight and DimensionsWeight4.41 lb (2.00 kg)H × W × D7.3 × 3.7 × 7.2 in. (185 × 94 × 182 mm)
Product weight and dimensions are typical manufacturer-published values and may differ by series or option. Shipping box and weight are estimates for freight planning; the packed unit may ship in a different box. | ||||||||
Similar Part Numbers |
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Allen Bradley Information | Technical SpecificationsLifecycle status
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| Category | Kinetix 350 | ||||||||
| Part Number | 2097-V33PR5-LM | ||||||||
| Manufacturer | Allen-Bradley | ||||||||
Previously sold 2097-V33PR5-LM
1 soldNJT Automation has supplied and shipped one 2097-V33PR5-LM Kinetix 350 servo drive in 2025; request a quote and we will source another from our supplier network.
- Sold
- 1 in 2025
- Series
- A × 1
Image gallery9 PHOTOSActual units photographed by NJT
Can the 2097-V33PR5-LM be repaired?
Yes. NJT Automation repairs the 2097-V33PR5-LM by mail-in: diagnostic evaluation, component-level repair and a functional test, backed by a 1-year full-function warranty.
Option 1
NJT managed repair
- Evaluation
- Free. No repair, no charge.
- Shipping
- Prepaid UPS label both ways.
- Pricing
- $650 minimum. Rush service available.
- Warranty
- 1-year full-function warranty included; 2- and 3-year options.
Option 2
Independent repair bids. Compare quotes from independent repair technicians. Post your repair on RepairMode to receive competitive bids from experienced technicians. Each technician sets their own pricing and warranty.
Common Failures
Failure patterns we regularly see on Kinetix 350 servo drive hardware like the 2097-V33PR5-LM:
- Blown IGBT power module after a motor or cable short, usually taking the gate driver stage with it
- Bus undervoltage / overvoltage (E09 / E10): aged DC bus electrolytic capacitors, weak incoming power, or regen energy the shunt cannot absorb
- Drive will not power up or the status display stays dark: failed switch-mode power supply board (control power section)
- 50-pin I/O connector pins bent or the terminal block loose: intermittent enable, inputs or analog command
- Cooling fan worn out on fan-cooled frames: drive overtemperature trips
Fault code reference
2097-V33PR5-LM Fault Codes
19 codes · 2097-UM002
Fault codes a Kinetix 350 servo drive reports on the drive's four-digit status display and the axis fault message in Logix Designer, as documented in Rockwell Automation publication 2097-UM002. Use them to narrow a problem down to the unit, its wiring or the application before sending it in for repair.
| Code | Fault | What it indicates |
|---|---|---|
| F 02 | Illegal Hall state | The Hall feedback inputs are in an invalid state; check S1 / S2 / S3 wiring and encoder power. |
| F 03 | Motor overspeed | Motor speed exceeded 125% of maximum rated speed; check phasing, cable noise and tuning. |
| F 05 | Motor overtemperature | Motor thermostat, thermistor or encoder temperature sensor reports the factory limit was exceeded. |
| F 07 | Motor thermal protection | The motor thermal model exceeded 110% of its rating; the duty cycle needs more continuous current than the motor allows. |
| F 10 | Inverter overcurrent | Power transistors shut down for overcurrent: shorted motor cables or windings, or a failed power stage. |
| F 11 | Inverter overtemperature | Inverter thermal switch tripped: failed fan, high cabinet ambient or excessive duty cycle. |
| F 13 | Inverter thermal protection | The power-transistor thermal model exceeded 110% of its rating. |
| F 33 | Bus undervoltage | DC bus below limit with three-phase power present (below 275V on a 460V system, 137V on 230V). |
| F 35 | Bus overvoltage | DC bus above the factory limit, usually excessive regeneration; check shunt sizing. |
| F 43 | Feedback loss | Sin/cos or TTL encoder signal amplitude dropped below the factory limit. |
Show 9 more codes
| F 45 | Feedback serial comms | Missed or corrupted serial packets from the feedback device exceeded the limit (Kinetix TL motors). |
| F 47 | Feedback self test | The feedback device detected an internal error. |
| F 50 / F 51 | Hardware overtravel +/- | The axis moved beyond the positive or negative physical travel limit. |
| F 54 | Excessive position error | The position error limit was exceeded: partial feedback loss, undersized drive / motor or mechanical problem. |
| F 55 | Excessive velocity error | Velocity error exceeded the configured tolerance. |
| F 56 | Overtorque limit | Motor torque exceeded the user-programmed limit: aggressive profile or mechanical binding. |
| F 57 | Undertorque limit | Motor torque fell below the user-programmed limit. |
| F 61 | Drive enable input | The hardware enable input was deactivated while the drive was enabled. |
| F 62 | Controller initiated exception | The controller requested the exception, for example a software overtravel. |
Where the manual's only remedy for a code is to replace the unit or module, the code is pointing at a hardware fault inside that part. Those are the faults NJT Automation repairs at component level, so a repair quote is usually the first thing to check before buying a replacement.
Source: Rockwell Automation publication 2097-UM002, Kinetix 350 Single-axis EtherNet/IP Servo Drive User Manual. Codes are listed as documented; fault behaviour can vary by firmware revision, so confirm against the manual for your unit's series.
Photos by NJT Automation; test videos from NJT or network repair technicians.
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