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Allen-Bradley 2711P-K4M20D PanelView Plus – Ready to Ship / Pick Up

In stock: 2711P-K4M20D PanelView Plus 3.8-in. monochrome / grayscale keypad terminal, Ethernet + RS-232, 24V DC powered. NJT Automation has 1 unit available in Milwaukee, WI, ready to ship or available for local pickup. Includes a one-year full-function warranty.

$849.99USD

Request Repair QuoteEstimated $1,295.00
Part Number2711P-K4M20D
DescriptionPanelView Plus keypad terminal, 3.8-in. Keypad, 24V DC. In stock in used condition, Series A.
Shipping
Ships today UPS Ground included | Next-Day Air and Worldwide Shipping available at checkout
Pickup
Free local pickup at 2122 N Prospect Ave. Call ahead at (414) 331-5954.
Warranty
1-year full-function warranty provided by NJT Automation.
Warranty details
Included
1 year, full-function
2 years
+15% of product price ($127.50)
3 years
+25% of product price ($212.50)
View full warranty policy
Returns
90-day free returns. View return policy
Exchange

Send us your defective 2711P-K4M20D after your purchase for a 10% core credit ($85). We also purchase old or damaged parts outright.

Replacement Options for 2711P-K4M20D

In stock and ready to ship today

Allen Bradley 2711P-K4M20D Ser A PanelView Plus 400 Keypad Mono 18-32VDC

$849.99 USDIn-stock match

Condition: Used

Series A

1 in stockView details
Variants
Part NumberConditionSeriesQtyPrice
2711P-K4M20D /A$849.99
Used · Series A · 1 in stock
2711P-K4M20D /AUsedSeries A1$849.99 USD

2711P-K4M20D

Refurbished — pick series, then request a quote

Request Quote
2711P-K4M20DRefurbished—Request Quote
Availability
Similar Match Available

A similar unit is in stock and ready to ship once you confirm the condition you need.

Repairs

2711P-K4M20D Mail-In Repair Service

Estimated: $1,295.00

Part Number Decoder

PanelView Plus keypad terminal
2711PK4M20D

PanelView Plus 3.8-in. monochrome / grayscale keypad terminal, Ethernet + RS-232, 24V DC powered.

2711P
BulletinPanelView Plus: Allen-Bradley's FactoryTalk View Machine Edition HMI terminal family (PanelView Plus, Plus CE, Plus 6 and Plus 7).
K
Operator inputKeypad: function keys and numeric keypad, no touch screen.
4
Model / size400 model: 3.8-in. display.
M
Display typeMonochrome / grayscale display (400 and 600 models only).
20
CommunicationEthernet, RS-232 and USB.
D
Power24V DC power input (18…30V DC).
Decoded from the Rockwell Automation catalog-number structure. Series and firmware revision are printed on the product label, not encoded here.

Series & Revisions

Series A in stock; other series on request.

Series notes: Same cutout and connections across series; confirm the replacement's firmware supports the project's FactoryTalk View ME version.

Intended Use

Designed for machine operator interface (HMI) applications. PanelView Plus terminals with a 3.8-in. display are the operator screens on packaging, food and beverage, pharmaceutical, automotive and water equipment, running FactoryTalk View ME applications against Logix, SLC and PLC-5 controllers. Keypad models suit gloved operators and washdown areas where a touchscreen is impractical.

Migration Path

Rockwell Automation has discontinued the original PanelView Plus and PanelView Plus CE terminals. Published successor for the PanelView Plus (Windows CE 4.1): PanelView Plus 7 Standard 2711P-T4W21D8S (4.3-in. wide).

  • Restore the project into current FactoryTalk View ME from the .apa or .med source, or from a .mer that was saved with conversion allowed, then create a new runtime for the Plus 7 firmware.
  • Cutouts differ. For the 700, 1000, 1250 and 1500 sizes Rockwell's 2711P-RAAT / RAAK adapter plates fit a Plus 7 Performance terminal into the existing opening; the 400/600 move to Plus 7 Standard, which has no adapter plates and needs a new opening.
  • Plus 7 Performance Series B is 24V DC only; AC-powered terminals add a 24V DC supply. Plus 7 has no serial port or network-module slot, so DF1 and 2711P-RN6 (DH+/RIO) / RN3 (DH-485) connections move to EtherNet/IP.
  • In-panel alternative for the modular 700 to 1500 units with a Series B or later display: a surplus 2711P-RP8 / RP9 logic module turns the existing display into a PanelView Plus 6 without touching the cutout. Series A displays are not compatible.

A like-for-like replacement or a repair keeps the existing program, wiring and panel layout; a migration is a project. Both are listed on this page so the choice can be made on lead time and budget.

Physical Data

Weight and DimensionsWeight1.24 lb (0.56 kg)H × W × D6 × 7.3 × 3.5 in. (152 × 185 × 90 mm)
Weight0.56 kg (1.24 lb)
Typical unit weight
Dimensions (H × W × D)152 × 185 × 90 mm (6 × 7.3 × 3.5 in.)
400 keypad / keypad + touch terminal
Shipping Weight1.28 kg (2.83 lb)
Estimated: unit weight plus box and packing material; bills as 3 lb
Shipping Box (L × W × H)14 × 12 × 10 in. (356 × 305 × 254 mm)
Smallest standard box fitting the product with 3 in. cushioning per side
Product weight and dimensions are typical manufacturer-published values and may differ by series or option. Shipping box and weight are estimates for freight planning; the packed unit may ship in a different box.

Datasheet

Datasheet available for download
Generated from product specifications; not an official Allen-Bradley datasheet. For an official datasheet, contact Allen-Bradley or an authorized distributor.

Alternate Part Numbers

2711PK4M20D, 2711P K4M2OD
CategoryPanelView Plus
UPC / GTIN781180130854
Part Number2711P-K4M20D
ManufacturerAllen-Bradley

Can the 2711P-K4M20D be repaired?

Yes. NJT Automation repairs the 2711P-K4M20D by mail-in: diagnostic evaluation, component-level repair and a functional test, backed by a 1-year full-function warranty.

NJT managed repair. No evaluation fee; no repair, no charge. Prepaid UPS label both ways, $650 minimum, rush available. 1-year full-function warranty included, 2- and 3-year options.

Get a repair quoteor text photos and symptoms to (414) 331-5954

Prefer an independent shop? Compare bids on RepairMode; providers set their own pricing and warranty.

Find an HMI repair specialiston RepairMode.com ↗

Common 2711P-K4M20D failures

Failure patterns we regularly see on PanelView Plus keypad terminal hardware like the 2711P-K4M20D:

  • Membrane keypad wear: function keys or numeric keys not responding
  • Backlight failure: dim or dark display with the terminal still running
  • Terminal hangs on the splash screen (firmware or storage corruption)
  • Ethernet or RS-232 port dead or dropping the PLC connection
  • Power supply section failure (24V DC input): no power LED

Repair or replace?

ReplaceReplace the 2711P-K4M20D if the logic board is dead and you have the application file to load onto another PanelView Plus keypad terminal. The swap is a download and a firmware match. Order the exact 2711P-K4M20D. The catalog number sets the 3.8-in. keypad display and 24V DC rating, and a different suffix changes one of them. We have the 2711P-K4M20D in stock. Order before 5:00 PM Central and it ships the same day.
RepairWorn or unresponsive keypad membranes, dim backlights and failed power inputs are the usual faults on the 2711P-K4M20D, and all are economical repairs that keep the original application in place. The two 2711P-K4M20D symptoms we see most often are “Membrane keypad wear” and “Backlight failure”. If a replacement is already installed, repairing the failed 2711P-K4M20D gives you a tested spare on the shelf for the next failure. Our estimated $1,295.00 repair of the 2711P-K4M20D includes full-function testing and a 1-year warranty.

Photos by NJT Automation; test videos from NJT or network repair technicians.

Still have questions?

Find answers to shipping, warranties, repairs, and more.

The Allen-Bradley 2711P-K4M20D is a PanelView Plus 3.8-in. monochrome / grayscale keypad terminal, Ethernet + RS-232, 24V DC powered.
NJT Automation currently has 1 unit of the 2711P-K4M20D in stock in used condition (Series A). Each listing states its own condition and series. Clean used pull with full functionality. Minimal cosmetic wear and backed by our 1-year warranty.
1 unit of the 2711P-K4M20D PanelView Plus keypad terminal are on the shelf in Milwaukee, WI, priced from $849.99. Orders before 5:00 PM Central on a business day ship the same day; next-day air is available at checkout.
24V DC power input (18…30V DC).
Keypad: function keys and numeric keypad, no touch screen.
Disclaimer

Trademarks & Compatibility

All trademarks, service marks, trade names, brand names, and logos displayed on this website are the property of their respective owners. Any references to manufacturers, products, or brands are for identification and compatibility purposes only and do not imply any affiliation with, endorsement by, sponsorship from, or authorization by the respective trademark owners.

Independent Supplier

NJT Automation is an independent supplier of surplus, refurbished, and pre-owned industrial automation equipment. Unless expressly stated otherwise, NJT Automation is not an authorized distributor, dealer, representative, or affiliate of the original equipment manufacturer (OEM) for any products offered on this website.

Product Condition & Warranty

Products sold by NJT Automation may be surplus inventory, discontinued models, older series, or units with earlier manufacturing date codes than those currently available from the OEM or its authorized distribution network. As NJT Automation is not an authorized distributor, manufacturer warranties, support programs, and other OEM services may not apply. Any warranty provided is solely that of NJT Automation, where applicable.

Firmware & Software Licensing

Certain programmable logic controllers (PLCs), drives, HMIs, and other electronic products may require firmware to operate. While some products may include firmware, NJT Automation makes no representations or warranties regarding whether firmware is installed, the firmware version or revision level, its compatibility with your application, or its licensing status.

NJT Automation does not provide, obtain, transfer, or license firmware on behalf of customers. We make no representation regarding your ability or legal right to obtain, download, install, or use firmware from the OEM, its authorized distributors, or any other source. It is the customer's sole responsibility to ensure compliance with all applicable End User License Agreements (EULAs), software licenses, intellectual property rights, and other terms governing the acquisition, installation, and use of firmware.