Allen-Bradley 2711P-K4M20D8 PanelView Plus 6

Allen-Bradley 2711P-K4M20D8 PanelView Plus 6 3.5-in. monochrome / grayscale keypad terminal, Ethernet + RS-232, 24V DC powered. NJT Automation offers mail-in repair for the 2711P-K4M20D8 with a 1-year warranty; replacement pricing is available on request.

Mail-in repair available now. Returned with a 1-year warranty. Replacement pricing on request.

Allen-Bradley 2711P-K4M20D8 PanelView Plus 6 keypad terminal, 3.5-in. Keypad, 24V DC – Series A (1 of 10)

Actual NJT inventory photos

Request Replacement Quote Request Repair QuoteEstimated $1,295.00

Part Number	2711P-K4M20D8
Price	On Request Previously sold for $1,399.99 USDAvailability and condition determine final quote.
Description	PanelView Plus 6 keypad terminal, 3.5-in. Keypad, 24V DC.
Shipping	UPS Ground included \| Next-Day Air and Worldwide Shipping available at checkout
Warranty	1-year full-function warranty provided by NJT Automation. Warranty details Included 1 year, full-function 2 years +15% of product price ($210.00) 3 years +25% of product price ($350.00) View full warranty policy
Returns	90-day free returns. View return policy
Exchange	Send us your defective 2711P-K4M20D8 after your purchase for a 10% core credit. We also purchase old or damaged parts outright.

Availability

Sourced on request

We do not have a 2711P-K4M20D8 on the shelf right now. We can source one through our supplier network; request a quote and we confirm availability, price and lead time before you commit.

Sourcing

Sourced through our Level 1 network of vetted US suppliers. Each unit is checked before it ships and carries the same NJT warranty and return policy as our own stock. Quotes within one hour during business hours; typical delivery 3–5 business days, next-day air available. Sourced parts are not available for local pickup.

Request Quote How Level 1 sourcing works

Repairs

2711P-K4M20D8 Mail-In Repair Service

Estimated: $1,295.00

Part Number Decoder

PanelView Plus 6 keypad terminal

2711PK4M20D8

2711P: BulletinPanelView Plus: Allen-Bradley's FactoryTalk View Machine Edition HMI terminal family (PanelView Plus, Plus CE, Plus 6 and Plus 7).
K: Operator inputKeypad: function keys and numeric keypad, no touch screen.
4: Model / size400 model: 3.5-in. display.
M: Display typeMonochrome / grayscale display (400 and 600 models only).
20: CommunicationEthernet (10/100 Mbps) and RS-232 serial, one USB host and one USB device port; add-on modules not supported.
D: Power24V DC power input (18…30V DC).
8: Operating system / featuresWindows CE 6.0 with standard features (FTP, VNC, ActiveX), without the extended features or Microsoft Office file viewers.

Decoded from the Rockwell Automation catalog-number structure. Series and firmware revision are printed on the product label, not encoded here.

Series & Revisions

No series in stock today; request a series above.

Series notes: Same cutout and connections across series; confirm the replacement's firmware supports the project's FactoryTalk View ME version.

Intended Use

Intended for machine operator interface (HMI) applications. PanelView Plus terminals with a 3.5-in. display are the operator screens on packaging, food and beverage, pharmaceutical, automotive and water equipment, running FactoryTalk View ME applications against Logix, SLC and PLC-5 controllers. Keypad models suit gloved operators and washdown areas where a touchscreen is impractical.

Migration Path

Rockwell Automation has discontinued PanelView Plus 6 (400/600, 700 to 1500 and Compact). Published successor for the PanelView Plus 6: PanelView Plus 7 Standard 2711P-T4W21D8S (4.3-in. wide).

The existing FactoryTalk View ME project opens in the current ME version; create a new runtime (.mer) for the Plus 7 firmware and download it. Plus 6, Plus 7 Standard and Plus 7 Performance Series A all run Windows CE 6.0, so screens and ActiveX content carry over; Plus 7 Performance Series B (Windows 10 IoT Core) does not run third-party ActiveX.
Cutouts differ. For the 700, 1000, 1250 and 1500 sizes Rockwell's 2711P-RAAT / RAAK adapter plates fit a Plus 7 Performance terminal into the existing opening; the 400/600 and Compact sizes move to Plus 7 Standard, which has no adapter plates and needs a new opening.
Plus 7 Standard is 24V DC only and Plus 7 Performance offers AC input in Series A only, so AC-powered Plus 6 terminals usually add a 24V DC supply. Plus 7 has no serial port; DF1 connections move to EtherNet/IP.

A like-for-like replacement or a repair keeps the existing program, wiring and panel layout; a migration is a project. Both are listed on this page so the choice can be made on lead time and budget.

Physical Data

Weight and DimensionsWeight1.04 lb (0.47 kg)H × W × D6 × 7.3 × 2.4 in. (152 × 185 × 60 mm)

Weight	0.47 kg (1.04 lb) Typical unit weight
Dimensions (H × W × D)	152 × 185 × 60 mm (6 × 7.3 × 2.4 in.) 400 keypad / keypad + touch terminal, DC
Shipping Weight	1.19 kg (2.63 lb) Estimated: unit weight plus box and packing material; bills as 3 lb
Shipping Box (L × W × H)	14 × 12 × 10 in. (356 × 305 × 254 mm) Smallest standard box fitting the product with 3 in. cushioning per side

Product weight and dimensions are typical manufacturer-published values and may differ by series or option. Shipping box and weight are estimates for freight planning; the packed unit may ship in a different box.

Similar Part Numbers

2711P-K4C20D8 Display type: Color display
2711P-K4M20A8 Power: AC power input, 85…264V AC (100…240V AC nominal)
2711P-B6M20D8 Operator input: Keypad and touch screen combined; Model / size: 600 model
2711P-K6C20D8 Model / size: 600 model; Display type: Color display
2711P-K4C5D8 Display type: Color display; Communication: RS-232 serial, one USB host and one USB

Previously sold 2711P-K4M20D8

1 sold

NJT Automation has supplied and shipped one 2711P-K4M20D8 PanelView Plus 6 keypad terminal in 2025; request a quote and we will source another from our supplier network.

Sold: 1 in 2025
Series: A × 1

Sold

Allen Bradley 2711P-K4M20D8 /A PanelView Plus 400 3.8" Terminal - Installed

$1,399.99 USD

Unused surplus (open box)

Request Quote

Can the 2711P-K4M20D8 be repaired?

Yes. NJT Automation repairs the 2711P-K4M20D8 by mail-in: diagnostic evaluation, component-level repair and a functional test, backed by a 1-year full-function warranty.

NJT managed repair. No evaluation fee; no repair, no charge. Prepaid UPS label both ways, $650 minimum, rush available. 1-year full-function warranty included, 2- and 3-year options.

Get a repair quoteor text photos and symptoms to (414) 331-5954

Compare quotes from independent repair technicians. Post your repair on RepairMode to receive competitive bids from experienced technicians. Each technician sets their own pricing and warranty.

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Common failures

Failure patterns we regularly see on PanelView Plus 6 keypad terminal hardware like the 2711P-K4M20D8:

Lines, dead pixels or low contrast on the LCD
Hangs on the splash screen: control board flash or firmware corruption
Backlight dim or dark with the terminal still running: aged CCFL or a failed inverter board
Membrane keypad wear: function keys or numeric keys not responding, or a stuck-key fault at power-up
Cracked bezel or compressed gasket allowing washdown ingress

Functional test video

Bench test from a completed 2711P-K4M20D8 repair.

Open the test video page

Photos by NJT Automation; test videos from NJT or network repair technicians.

Still have questions?

Find answers to shipping, warranties, repairs, and more.

Frequently Asked Questions

What is the 2711P-K4M20D8?

The Allen-Bradley 2711P-K4M20D8 is a PanelView Plus 6 3.5-in. monochrome / grayscale keypad terminal, Ethernet + RS-232, 24V DC powered.

What condition is it in?

The 2711P-K4M20D8 may be available on request in Unused surplus / Refurbished / Used condition. We can quote this part in unused surplus, refurbished, or used condition depending on availability and your preference. Specify your requirement in the RFQ.

When does this part ship?

The 2711P-K4M20D8 is sourced on request. Request a quote and we'll confirm availability and lead time, typically a few business days.

What power input does it require?

24V DC power input (18…30V DC).

Is it a touch screen or keypad terminal?

Keypad: function keys and numeric keypad, no touch screen.