Allen-Bradley 2711P-T10C15D1 PanelView Plus 10.4-in. Touch

Allen-Bradley 2711P-T10C15D1 PanelView Plus 10.4-in. color touch terminal, ControlNet + Ethernet + RS-232, 24V DC powered. NJT Automation sources the 2711P-T10C15D1 on request; send the part number for a replacement or repair quote.

Quote required. Request a quote below for pricing and delivery.

Allen-Bradley 2711P-T10C15D1 PanelView Plus touch terminal, 10.4-in. Touch, 24V DC – placeholder graphic, no product photograph on file

Request Replacement Quote Request Repair Quote

Part Number	2711P-T10C15D1
Price	On Request Availability and condition determine final quote.
Description	PanelView Plus touch terminal, 10.4-in. Touch, 24V DC.
Shipping	UPS Ground Included. Next-Day Air and worldwide shipping available. Courier Within 350 miles, est. $3.50/mile, subject to availability.
Warranty	1-year full-function warranty provided by NJT Automation. Warranty details Included 1 year, full-function 2 years +15% of product price 3 years +25% of product price View full warranty policy
Returns	90-day free returns. View return policy
Exchange	Send us your defective 2711P-T10C15D1 after your purchase for a 10% core credit. We also purchase old or damaged parts outright.

Availability

Sourced on request

We do not have a 2711P-T10C15D1 on the shelf right now. We can source one through our supplier network; request a quote and we confirm availability, price and lead time before you commit.

Sourcing

Sourced through our Level 1 network of vetted US suppliers. Each unit is checked before it ships and carries the same NJT warranty and return policy as our own stock. Quotes within one hour during business hours; typical delivery 3–5 business days, next-day air available. Sourced parts are not available for local pickup.

Request Quote How Level 1 sourcing works

Repairs

2711P-T10C15D1 Mail-In Repair Service

Part Number Decoder

PanelView Plus touch terminal

2711PT10C15D1

2711P: BulletinPanelView Plus: Allen-Bradley's FactoryTalk View Machine Edition HMI terminal family (PanelView Plus, Plus CE, Plus 6 and Plus 7).
T: Operator inputTouch screen: analog resistive touch, no keypad.
10: Model / size1000 model: 10.4-in. display.
C: Display typeColor display (active-matrix TFT on 700…1500; color STN/TFT on 400/600).
15: CommunicationControlNet module (2711P-RN15S) factory-fitted, plus Ethernet, RS-232 and two USB ports.
D: Power24V DC power input (18…30V DC).
1: Logic modulePanelView Plus logic module with 64 MB flash / 64 MB RAM (2711P-RP1 class): runs FactoryTalk View ME only.

Decoded from the Rockwell Automation catalog-number structure. Series and firmware revision are printed on the product label, not encoded here.

Intended Use

Intended for machine operator interface (HMI) applications. PanelView Plus terminals with a 10.4-in. display are the operator screens on packaging, food and beverage, pharmaceutical, automotive and water equipment, running FactoryTalk View ME applications against Logix, SLC and PLC-5 controllers.

Migration Path

Rockwell Automation has discontinued the original PanelView Plus and PanelView Plus CE terminals. Published successor for the PanelView Plus (Windows CE 4.1): PanelView Plus 7 Performance 2711P-T10C22D9P with the 2711P-RAAT10 adapter plate.

Restore the project into current FactoryTalk View ME from the .apa or .med source, or from a .mer that was saved with conversion allowed, then create a new runtime for the Plus 7 firmware.
Cutouts differ. For the 700, 1000, 1250 and 1500 sizes Rockwell's 2711P-RAAT / RAAK adapter plates fit a Plus 7 Performance terminal into the existing opening; the 400/600 move to Plus 7 Standard, which has no adapter plates and needs a new opening.
Plus 7 Performance Series B is 24V DC only; AC-powered terminals add a 24V DC supply. Plus 7 has no serial port or network-module slot, so DF1 and 2711P-RN6 (DH+/RIO) / RN3 (DH-485) connections move to EtherNet/IP.
In-panel alternative for the modular 700 to 1500 units with a Series B or later display: a surplus 2711P-RP8 / RP9 logic module turns the existing display into a PanelView Plus 6 without touching the cutout. Series A displays are not compatible.

A like-for-like replacement or a repair keeps the existing program, wiring and panel layout; a migration is a project. Both are listed on this page so the choice can be made on lead time and budget.

Physical Data

Weight and DimensionsWeight5.73 lb (2.60 kg)H × W × D9.8 × 13 × 2.2 in. (248 × 329 × 55 mm)

Weight	2.60 kg (5.73 lb) Typical unit weight
Dimensions (H × W × D)	248 × 329 × 55 mm (9.8 × 13 × 2.2 in.) 1000 touch terminal
Shipping Weight	4.08 kg (8.99 lb) Estimated: unit weight plus box and packing material; bills as 9 lb
Shipping Box (L × W × H)	20 × 16 × 12 in. (508 × 406 × 305 mm) Smallest standard box fitting the product with 3 in. cushioning per side

Product weight and dimensions are typical manufacturer-published values and may differ by series or option. Shipping box and weight are estimates for freight planning; the packed unit may ship in a different box.

Similar Part Numbers

2711P-T10C4D1 Communication: Ethernet, RS-232 and two USB ports
2711P-B10C6D1 Operator input: Keypad and touch screen combined; Communication: DH+ / DH-485 / Remote I/O module
2711P-T10C4A1 Communication: Ethernet, RS-232 and two USB ports; Power: AC power input, 85…264V AC
2711P-T10C4D2 Communication: Ethernet, RS-232 and two USB ports; Logic module: PanelView Plus logic module with 128 MB
2711P-T10C15A2 Power: AC power input, 85…264V AC; Logic module: PanelView Plus logic module with 128 MB

Can the 2711P-T10C15D1 be repaired?

Yes. NJT Automation repairs the 2711P-T10C15D1 by mail-in: diagnostic evaluation, component-level repair and a functional test, backed by a 1-year full-function warranty.

Option 1

NJT managed repair

Evaluation: Free. No repair, no charge.
Shipping: Prepaid UPS label both ways.
Pricing: $650 minimum. Rush service available.
Warranty: 1-year full-function warranty included; 2- and 3-year options.

Get a repair quoteor text photos and symptoms to (414) 331-5954

Option 2

Independent repair bids. Compare quotes from independent repair technicians. Post your repair on RepairMode to receive competitive bids from experienced technicians. Each technician sets their own pricing and warranty.

Find an HMI repair specialiston RepairMode.com ↗

Common Failures

Failure patterns we regularly see on PanelView Plus touch terminal hardware like the 2711P-T10C15D1:

Backlight dim, pink or dark with the terminal still running: aged CCFL tubes or a failed inverter board
Touch controller board fault: calibration will not hold after a new digitizer
Touch digitizer unresponsive, drifting or registering ghost touches: worn analog-resistive overlay on the display module
Logic-to-display connector pins worn from repeated separation
Overlay scratched, bubbled or delaminating at the edges

Fault code reference

2711P-T10C15D1 Fault Codes

20 codes · 2711P-UM001

Fault codes a PanelView Plus touch terminal reports on the screen at start-up (error number with an ERROR! message) and the Fault (red) and Comm (green) indicators, as documented in Rockwell Automation publication 2711P-UM001. Use them to narrow a problem down to the unit, its wiring or the application before sending it in for repair.

Start-up error messages

2711P-T10C15D1 Start-up error messages
Error #	Displayed message	What it indicates
1	RAM Test	RAM test failure. Reset the terminal; if it persists, reseat the SO-DIMM (700…1500). A persistent failure is a logic board fault.
14	RAM Header Check	The OS firmware being downloaded is not compatible with the hardware (400/600 terminals).
20	Transfer Image	Programming the downloaded OS firmware into flash failed (400/600 terminals).
23	Download Task / Internal CF	Firmware image too large (400/600), or an error programming firmware to the internal CompactFlash (700…1500).
24	CRC Check	Checksum of the OS firmware failed; reload firmware. Persistent failures point to the internal CompactFlash or logic module.
25	Invalid Prod Family	The OS firmware being downloaded is not for this terminal family (400/600 terminals).
27	Decompress System	Error decompressing the OS firmware from flash to RAM (400/600 terminals).
30	Watchdog Test	Watchdog test failure; reload firmware, then suspect the logic module.
31	Stuck Key	A function key is held or stuck. Make sure nothing presses on the keypad (on the 400/600, tap F1 rather than holding it to enter Configuration mode) and reset; persistent failures mean the keypad / display module.
31.5	Stuck Touch	Touch screen reports a constant touch (700…1500 terminals). Remove anything pressing on the screen, including a damaged anti-glare overlay, and reset; persistent failures mean the display module.

Show 5 more codes

32	Battery Test	Battery failure (700…1500 terminals). Fit a new battery; if it persists, the fault is on the logic module.
33.5	NVRAM Access	Nonvolatile memory failure (700…1500 terminals); upgrade system firmware to 3.10.03 or later.
3a	Stuck Touch	Touch screen reports a constant touch (400/600 terminals). Remove anything pressing on the screen, including a damaged anti-glare overlay, and reset; persistent failures mean the terminal.
40	EXE Check	System OS firmware is missing or corrupt; reload firmware.
50	External CF	Error loading OS firmware from the external CompactFlash card.

Status indicator states if the terminal stops during start-up

2711P-T10C15D1 Status indicator states if the terminal stops during start-up
Indicators	State	What it indicates
Fault blinking · Comm off	Last firmware download failed	Recoverable: reload the firmware with the Firmware Upgrade Wizard.
Fault blinking · Comm blinking	Boot loader firmware failed or missing	Recoverable: reload the firmware with the Firmware Upgrade Wizard.
Fault blinking · Comm on	Windows CE OS firmware failed or missing	Recoverable: reload the firmware with the Firmware Upgrade Wizard.
Fault on · Comm off	Fatal hardware error	Hardware fault in the logic module (700…1500) or the terminal's logic board (400/600).
Fault on · Comm blinking	Fatal hardware error in display	Hardware fault in the display module (700…1500) or the terminal's display section (400/600).

Where the manual's only remedy for a code is to replace the unit or module, the code is pointing at a hardware fault inside that part. Those are the faults NJT Automation repairs at component level, so a repair quote is usually the first thing to check before buying a replacement.

Source: Rockwell Automation publication 2711P-UM001, PanelView Plus Terminals User Manual. Codes are listed as documented; fault behaviour can vary by firmware revision, so confirm against the manual for your unit's series.

Photos by NJT Automation; test videos from NJT or network repair technicians.

Still have questions?

Find answers to shipping, warranties, repairs, and more.

Frequently Asked Questions

What is the 2711P-T10C15D1?

The Allen-Bradley 2711P-T10C15D1 is a PanelView Plus 10.4-in. color touch terminal, ControlNet + Ethernet + RS-232, 24V DC powered.

What condition is it in?

The 2711P-T10C15D1 may be available on request in Unused surplus / Refurbished / Used condition. We can quote this part in unused surplus, refurbished, or used condition depending on availability and your preference. Specify your requirement in the RFQ.

When does this part ship?

The 2711P-T10C15D1 is sourced on request. Request a quote and we'll confirm availability and lead time, typically a few business days.

What power input does it require?

24V DC power input (18…30V DC).

Is it a touch screen or keypad terminal?

Touch screen: analog resistive touch, no keypad.