Allen-Bradley 2711P-K12C4A1 PanelView Plus 12.1-in. Keypad – Pickup in Store

Name: Allen-Bradley 2711P-K12C4A1 PanelView Plus
Brand: Allen-Bradley
SKU: 2711P-K12C4A1
Price: 4999.99 USD
Availability: InStock

In stock: 1 unit in Milwaukee, WI. Physically stocked and ready to ship or available for local pickup. Includes a 1-year full-function warranty.

PanelView Plus 12.1-in. color keypad terminal · Ethernet + RS-232 · AC powered

Allen-Bradley 2711P-K12C4A1 PanelView Plus keypad terminal, 12.1-in. Keypad, 264V AC – Series A (1 of 10)

Actual NJT inventory photos

Price

$4,999.99USDUnused surplus (open box), Series AView listing

Request Repair QuoteEstimated $1,970.00

Part Number	2711P-K12C4A1
Description	PanelView Plus keypad terminal, 12.1-in. Keypad, 264V AC. In stock in unused surplus condition, Series A.
Shipping	Ships same or next business day UPS Ground Included. Next-Day Air and worldwide shipping available. Courier Within 350 miles, est. $3.50/mile, subject to availability.
Pickup	Free local pickup at 2122 N Prospect Ave. Call ahead at (414) 331-5954.
Warranty	1-year full-function warranty provided by NJT Automation. Warranty details Included 1 year, full-function 2 years +15% of product price ($750.00) 3 years +25% of product price ($1,250.00) View full warranty policy
Returns	90-day free returns. View return policy
Exchange	Send us your defective 2711P-K12C4A1 after your purchase for a 10% core credit. We also purchase old or damaged parts outright.

Replacement Options for 2711P-K12C4A1

Allen-Bradley 2711P-K12C4A1 PanelView Plus – Series A, Unused surplus (open box)

Allen-Bradley 2711P-K12C4A1 PanelView Plus – Series A, Unused surplus (open box), second photo

Allen Bradley 2711P-K12C4A1 /A Panelview Plus 1250 w/ 2711P-RP1A Ser G + RDK12C

$4,999.99 USDIn-stock match

Condition: Unused surplus (open box)

Series A

1 in stockView details

Variants

Part NumberConditionSeriesQtyPrice

2711P-K12C4A1 /A$4,999.99

Unused surplus (open box) · Series A · 1 in stock

2711P-K12C4A1 /AUnused surplus (open box)Series A1$4,999.99 USD

2711P-K12C4A1

Refurbished — pick series, then request a quote

Series neededRequest Quote

2711P-K12C4A1RefurbishedSeries needed—Request Quote

Availability

1 unit in stock

Repairs

2711P-K12C4A1 Mail-In Repair Service

Estimated: $1,970.00

Part Number Decoder

PanelView Plus keypad terminal

2711PK12C4A1

2711P: BulletinPanelView Plus: Allen-Bradley's FactoryTalk View Machine Edition HMI terminal family (PanelView Plus, Plus CE, Plus 6 and Plus 7).
K: Operator inputKeypad: function keys and numeric keypad, no touch screen.
12: Model / size1250 model: 12.1-in. display.
C: Display typeColor display (active-matrix TFT on 700…1500; color STN/TFT on 400/600).
4: CommunicationEthernet, RS-232 and two USB ports: base configuration with the add-on module slot free.
A: PowerAC power input, 85…264V AC (100…240V AC nominal).
1: Logic modulePanelView Plus logic module with 64 MB flash / 64 MB RAM (2711P-RP1 class): runs FactoryTalk View ME only.

Decoded from the Rockwell Automation catalog-number structure. Series and firmware revision are printed on the product label, not encoded here.

Series & Revisions

Series A in stock; other series on request.

Modular terminal: the logic module (2711P-RP / RP1 / RP2 on CE 4.1; 2711P-RP8 / RP9 on CE 6.0) sets the OS and the FactoryTalk View ME versions it runs.

Fitting a 2711P-RP8 / RP9 logic module to a Series B or later display is Rockwell's published in-panel upgrade to PanelView Plus 6; Series A display modules are not compatible with those logic modules.

Series notes: Displays of the same size interchange. Read the logic module catalog number and firmware on the back; the series letter alone does not tell you what the terminal can run.

Intended Use

Built for machine operator interface (HMI) applications. PanelView Plus terminals with a 12.1-in. display are the operator screens on packaging, food and beverage, pharmaceutical, automotive and water equipment, running FactoryTalk View ME applications against Logix, SLC and PLC-5 controllers. Keypad models suit gloved operators and washdown areas where a touchscreen is impractical.

Migration Path

Rockwell Automation has discontinued the original PanelView Plus and PanelView Plus CE terminals. Published successor for the PanelView Plus (Windows CE 4.1): PanelView Plus 7 Performance 2711P-T12W22D9P (12.1-in. wide touch) with the 2711P-RAAT12K adapter plate.

Restore the project into current FactoryTalk View ME from the .apa or .med source, or from a .mer that was saved with conversion allowed, then create a new runtime for the Plus 7 firmware.
Cutouts differ. For the 700, 1000, 1250 and 1500 sizes Rockwell's 2711P-RAAT / RAAK adapter plates fit a Plus 7 Performance terminal into the existing opening; the 400/600 move to Plus 7 Standard, which has no adapter plates and needs a new opening.
Plus 7 Performance Series B is 24V DC only; AC-powered terminals add a 24V DC supply. Plus 7 has no serial port or network-module slot, so DF1 and 2711P-RN6 (DH+/RIO) / RN3 (DH-485) connections move to EtherNet/IP.
In-panel alternative for the modular 700 to 1500 units with a Series B or later display: a surplus 2711P-RP8 / RP9 logic module turns the existing display into a PanelView Plus 6 without touching the cutout. Series A displays are not compatible.

A like-for-like replacement or a repair keeps the existing program, wiring and panel layout; a migration is a project. Both are listed on this page so the choice can be made on lead time and budget.

Physical Data

Weight and DimensionsWeight7.50 lb (3.40 kg)H × W × D11.1 × 16.4 × 2.2 in. (282 × 416 × 55 mm)

Weight	3.40 kg (7.50 lb) Typical unit weight
Dimensions (H × W × D)	282 × 416 × 55 mm (11.1 × 16.4 × 2.2 in.) 1250 keypad / keypad + touch terminal
Shipping Weight	5.68 kg (12.5 lb) Estimated: unit weight plus box and packing material; bills as 13 lb
Shipping Box (L × W × H)	26 × 20 × 12 in. (660 × 508 × 305 mm) Smallest standard box fitting the product with 4 in. cushioning per side

Product weight and dimensions are typical manufacturer-published values and may differ by series or option. Shipping box and weight are estimates for freight planning; the packed unit may ship in a different box.

Similar Part Numbers

2711P-K12C4A7 Logic module: PanelView Plus CE logic module with 256 MB flash / 256 MB
2711P-T10C4A1 Operator input: Touch screen; Model / size: 1000 model
2711P-T7C4A1 Operator input: Touch screen; Model / size: 700 model
2711P-K15C4D1 Model / size: 1500 model; Power: 24V DC power input (18…30V DC)
2711P-K7C4D1 Model / size: 700 model; Power: 24V DC power input (18…30V DC)

Allen Bradley Information

Technical SpecificationsLifecycle status

Lifecycle	Discontinued Verify current status with the manufacturer.

Can the 2711P-K12C4A1 be repaired?

Yes. NJT Automation repairs the 2711P-K12C4A1 by mail-in: diagnostic evaluation, component-level repair and a functional test, backed by a 1-year full-function warranty.

Option 1

NJT managed repair

Evaluation: Free. No repair, no charge.
Shipping: Prepaid UPS label both ways.
Pricing: $650 minimum. Rush service available.
Warranty: 1-year full-function warranty included; 2- and 3-year options.

Get a repair quoteor text photos and symptoms to (414) 331-5954

Option 2

Independent repair bids. Compare quotes from independent repair technicians. Post your repair on RepairMode to receive competitive bids from experienced technicians. Each technician sets their own pricing and warranty.

Find an HMI repair specialiston RepairMode.com ↗

Common Failures

Failure patterns we regularly see on PanelView Plus keypad terminal hardware like the 2711P-K12C4A1:

Cracked bezel or compressed gasket letting washdown reach the display module
Ethernet port on the logic module dead or dropping the PLC connection
CompactFlash corruption, or a CF slot that no longer detects the card
No power LED: 24V DC input stage or the AC power module failed
Random resets or lockups: failed electrolytic capacitors on the logic module power section

Fault code reference

2711P-K12C4A1 Fault Codes

20 codes · 2711P-UM001

Fault codes a PanelView Plus keypad terminal reports on the screen at start-up (error number with an ERROR! message) and the Fault (red) and Comm (green) indicators, as documented in Rockwell Automation publication 2711P-UM001. Use them to narrow a problem down to the unit, its wiring or the application before sending it in for repair.

Start-up error messages

2711P-K12C4A1 Start-up error messages
Error #	Displayed message	What it indicates
1	RAM Test	RAM test failure. Reset the terminal; if it persists, reseat the SO-DIMM (700…1500). A persistent failure is a logic board fault.
14	RAM Header Check	The OS firmware being downloaded is not compatible with the hardware (400/600 terminals).
20	Transfer Image	Programming the downloaded OS firmware into flash failed (400/600 terminals).
23	Download Task / Internal CF	Firmware image too large (400/600), or an error programming firmware to the internal CompactFlash (700…1500).
24	CRC Check	Checksum of the OS firmware failed; reload firmware. Persistent failures point to the internal CompactFlash or logic module.
25	Invalid Prod Family	The OS firmware being downloaded is not for this terminal family (400/600 terminals).
27	Decompress System	Error decompressing the OS firmware from flash to RAM (400/600 terminals).
30	Watchdog Test	Watchdog test failure; reload firmware, then suspect the logic module.
31	Stuck Key	A function key is held or stuck. Make sure nothing presses on the keypad (on the 400/600, tap F1 rather than holding it to enter Configuration mode) and reset; persistent failures mean the keypad / display module.
31.5	Stuck Touch	Touch screen reports a constant touch (700…1500 terminals). Remove anything pressing on the screen, including a damaged anti-glare overlay, and reset; persistent failures mean the display module.

Show 5 more codes

32	Battery Test	Battery failure (700…1500 terminals). Fit a new battery; if it persists, the fault is on the logic module.
33.5	NVRAM Access	Nonvolatile memory failure (700…1500 terminals); upgrade system firmware to 3.10.03 or later.
3a	Stuck Touch	Touch screen reports a constant touch (400/600 terminals). Remove anything pressing on the screen, including a damaged anti-glare overlay, and reset; persistent failures mean the terminal.
40	EXE Check	System OS firmware is missing or corrupt; reload firmware.
50	External CF	Error loading OS firmware from the external CompactFlash card.

Status indicator states if the terminal stops during start-up

2711P-K12C4A1 Status indicator states if the terminal stops during start-up
Indicators	State	What it indicates
Fault blinking · Comm off	Last firmware download failed	Recoverable: reload the firmware with the Firmware Upgrade Wizard.
Fault blinking · Comm blinking	Boot loader firmware failed or missing	Recoverable: reload the firmware with the Firmware Upgrade Wizard.
Fault blinking · Comm on	Windows CE OS firmware failed or missing	Recoverable: reload the firmware with the Firmware Upgrade Wizard.
Fault on · Comm off	Fatal hardware error	Hardware fault in the logic module (700…1500) or the terminal's logic board (400/600).
Fault on · Comm blinking	Fatal hardware error in display	Hardware fault in the display module (700…1500) or the terminal's display section (400/600).

Where the manual's only remedy for a code is to replace the unit or module, the code is pointing at a hardware fault inside that part. Those are the faults NJT Automation repairs at component level, so a repair quote is usually the first thing to check before buying a replacement.

Source: Rockwell Automation publication 2711P-UM001, PanelView Plus Terminals User Manual. Codes are listed as documented; fault behaviour can vary by firmware revision, so confirm against the manual for your unit's series.

Photos by NJT Automation; test videos from NJT or network repair technicians.

Still have questions?

Find answers to shipping, warranties, repairs, and more.

Frequently Asked Questions

What is the 2711P-K12C4A1?

The Allen-Bradley 2711P-K12C4A1 is a PanelView Plus 12.1-in. color keypad terminal, Ethernet + RS-232, AC powered.

What condition is it in?

NJT Automation currently has 1 unit of the 2711P-K12C4A1 in stock in unused surplus condition (Series A). Each listing states its own condition and series. Never put into service, but the original packaging has been opened or replaced, so it is classed as used rather than new. The module itself has no meaningful run time. From the listing: This item is in new-surplus condition, still in its original packaging. It remains in excellent, new condition. A one-year NJT warranty is included, the original manufacturer's warranty is no longer valid.

When does this part ship?

1 unit of the 2711P-K12C4A1 PanelView Plus keypad terminal are on the shelf in Milwaukee, WI, priced from $4,999.99. Orders before 5:00 PM Central on a business day ship the same day; next-day air is available at checkout.

What power input does it require?

AC power input, 85…264V AC (100…240V AC nominal).

Is it a touch screen or keypad terminal?

Keypad: function keys and numeric keypad, no touch screen.